Onsite Support
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IT Support Specialist | European Institution
Brussels, Belgium
Full-time | 100% On-site
EU Citizens only
Are you the right candidate for this opportunity Make sure to read the full description below.
Launch your IT career at the heart of Europe
Are you passionate about technology and helping people solve IT issues? Do you enjoy working in a hands-on environment where no two days are the same?
We're looking for a motivated IT Support Specialist to join the IT support team of a prestigious European Institution based in Brussels.
This is an excellent opportunity to gain valuable experience within an international environment while developing your technical and customer support skills.
Your role
As part of the IT support team, you will help ensure that users have the tools and support they need to work efficiently.
Your responsibilities will include:
Troubleshooting hardware and software issues
Installing and configuring laptops, desktops, peripherals and related equipment
Supporting end users with IT incidents and service requests
Performing maintenance and updates on IT equipment and applications
Assisting with workstation setups, cabling and connectivity issues
Running diagnostics and identifying the root cause of technical problems
Maintaining accurate technical documentation and configuration records
Contributing to a secure, reliable and efficient IT environment
What we're looking for
At least 1 year of experience in IT Support, Helpdesk, Desktop Support or a similar role
Good knowledge of:
- Windows 10 and Windows 11 environments
- Workstation and peripheral support
- Hardware and software troubleshooting
Strong communication and customer service skills
Ability to work independently and take ownership of issues
Attention to detail and a proactive mindset
Fluent English and French (minimum C1 level)
Completed secondary school/high school/CESS
Nice to have
The following certifications are considered an asset but are not mandatory:
- Microsoft 365 Certified: Modern Desktop Administrator Associate
- Google IT Support Professional Certificate
- Microsoft Office Specialist (MOS)
- IT Helpdesk Professional Certification
- Other relevant desktop support or troubleshooting certifications
Why join?
Work within a renowned European Institution
Develop your technical skills in a professional international environment
Collaborate with experienced IT professionals
Build valuable experience that will strengthen your future career opportunities
Contribute to the smooth operation of an organisation with an international impact
Ready for your next challenge? xirbnpk
Apply today and take the next step in your IT career.
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