Business Operations Associate

pb Role Overview /bbr/pbrQualifications, skills, and all relevant experience needed for this role can be found in the full description below.brp The Projects Associate will be responsible for proactively identifying, planning and executing new initiatives in Belgium’s Delivery Operations team with the goal to grow delivery order volume, drive cost optimisation, and improve network outcomes. At any given time, you will be the primary owner of multiple concurrent Delivery Operations initiatives. In collaboration with your line manager, you will support the overall program strategy, using a critical lens to ensure this aligns with and is part of delivering the overall market strategy from a logistic perspective. You are responsible for supporting, communicating, measuring and improving the market OKRs for your initiatives. You will collaborate closely with our Global team to advocate for local success using the right combination of innovations best practices, and have a strong understanding of delivery operations to inform your recommendations.  /pp You’re strong at strategic-thinking to help design recommend the best path forward for your initiatives amidst ambiguity and multiple possibilities. You have a strong grasp of data quantitative analysis to develop first-stage business cases and inform recommendations. You can juggle multiple priorities while remaining focused clear-headed. Using your excellent communication and stakeholder management skills, you will be able to articulate recommendations, promote your vision to the management team and motivate partners to deliver the work on time and to your high standards. Finally, you will begin to establish yourself as a thought-leader in delivery operations, staying abreast of market trends to identify opportunities and contribute to global best practices.  /ppb

Key Responsibilities
/b /pulli Proactively b identify, scope and lead multiple new /b b initiatives /b to drive Delivery Operations’ strategic objectives. Examples could include initiatives like pay strategies, go-to-market plans for new business lines, or customer experience enhancements.  /lili Take accountability for b end-to-end project outcomes, /b keeping others informed of risks progress. Be the business lead on projects through pilot, MVP, roll-out and post-mortems. /lilib Analyze data /b and b build business cases /b to drive new initiative recommendations and help inform prioritization of your projects.  /lili Define deliver your program b success metrics, /b demonstrating alignment with overall OKRs and Logistics strategic vision.  /lili Advise senior leadership on recommendations by providing b business insights. /b Synthesize your findings into clear recommendations for leadership to support.  /lili Influence key global stakeholders to prioritize develop solutions based on the market’s needs. Understand what’s coming down the product pipeline to inform the market roadmap.  /lilib Stay current with industry /b developments to drive benchmarking, innovation and continuous improvement. Be a thought leader and contribute to global best practices roadmaps.  /li /ulpbWhat will you bring to the table? /b /pulli Analytical skills and b financial acumen /b to develop business cases to estimate investment returns, compare potential options, develop recommendations, and prioritize problems.  /lili You have experience managing b complex projects /b with multiple stakeholders across business groups and global locations.  /lilib Passion for solving problems /b through out-of-the-box thinking; you use creativity and grit to navigate new challenges /lili You can b translate high-level visions /b into tactical plans, and are not afraid to roll-up your sleeves to understand the more technical aspects of our network /lili Outstanding b verbal and written communication skills /b , with the ability to effectively communicate complex concepts and strategies to diverse stakeholders. xirbnpk /lili Proven ability to b collaborate influence /b effectively with cross-functional teams and stakeholders at all levels of the organization to drive alignment and achieve common goals. /lili While you are highly skilled at mining insights from data, you can balance precision with intuition to b move forward at pace /b .  /li /ulpb Applicant Requirements  /b /pulli Experience in a commercial management role, e.g. strategy, PL ownership, finance /lili Direct experience with independent contractor models essential /lili Experience working with on-demand delivery or supply chain is an asset  /lili Equivalent work experience with a Bachelor’s degree /li /ul