Operations Coordinator

Il y a 8 heures

Ghent, Flanders, Belgique Jobbydoo Temps plein

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Introduction Volvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. We are a 24/7 operation and our department is spread over three European sites – Ghent (Belgium), Rugby (UK) and Bucharest (Romania), as well as our team in Johannesburg (South Africa). Everyone shares a passion for giving the customer the best experience possible and solving any problems that might arise. This is the job
- Our multi-lingual advisors utilise their language skills to support customers with international breakdowns. It doesn’t matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind.
- Communication is key. We are in regular dialogue with the dealer doing the repair and updating the customer with progress.
- A creative and proactive approach to problem solving ensures our customers are well supported. When things aren’t going smoothly, we think outside the box.
- Teamwork and collaboration are the foundations of our business Are you the one?
- You are customer focused, always striving for the best possible service and solution for our customers.
- You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.
- You go the extra mile, solving problems with a proactive and creative mindset.
- You like working in a team, supporting and lifting each other up.
- You are keen to keep learning and developing your skills.
- You are open to working in shifts, just like your colleagues, to provide round-the-clock service to our clients.
- You are fluent (written and verbal) in English, Dutch and German.
- Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
- Well-being services
- Restaurant on site
- Opportunity to grow within the company
- Good work life balance
- International environment
- Support in relocation when moving from abroad SARLT Consulting est spécialisée dans l’acquisition de talents et l’identification de profils pour leurs clients. Notre mission est de comprendre les besoins spécifiques de chaque client et de chaque candidat afin d’assurer un placement sur mésure, durable et pertinent. Nous intervenons dans divers domaines tels que l’ingénierie, l’informatique, la finance, le marketing, et les ressources humaines. Engagés envers l’excellence, la transparence et la réactivité, nous nous positionnons comme un partenaire de confiance dans la gestion de vos projets de recrutement, en CDD, CDI ou intérim.

Operations Coordinator

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