It Service Transition Manager
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A multinational defence organisation near Brussels is bringing new IT capability into live use andneeds someone to make sure each service arrives on time, supportable and without surprises.
What you would be doingHelping shape the service transition strategy, plans and policiesGuiding programmes and projects on transition planning and supportChecking that transition work is in project proposals, not just assumedKeeping transition activities on schedule when delivery pressure buildsBuilding templates and methods for planning and evaluating transitionsSupporting project boards and reviews with plans, tracking and reportsSpotting capability improvements and running maturity assessmentsDeputising for senior management when neededWhat you would bringA Bachelor's degree and 2 years of relevant experience, or 6 years of progressive experience insteadAt least 2 years in service management in a medium or large organisationSolid service transition experience, ideally across more than one industryExperience advising on service management and service improvement techniquesThe ability to assess risk and turn it into corrective and improvement plansClear writing and briefing, including reporting to senior stakeholdersITIL and PRINCE2 (or an equivalent project management certificate)Why this one is worth a lookYou are the person who decides when a service is truly ready, in a large international IT organisation.
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