Global Business Systems Analyst – Cross-Platform Deployments

pNAMSA pioneered the industry and was the first independent company in the world to focus solely on medical device materials for safety. NAMSA started testing medical devices before the U.
S. Food and Drug Administration started regulating such products in 1976.brWe are shaping the industry. NAMSA has been a key contributor to the development of the test methods that govern our industry. We have become the industry’s premier provider. We provide support for clients during every step of the product development lifecycle and beyond.brCome and work for an organization with the:brstrongVision /strongto inspire innovative MedTech solutions that advance global healthcare, improve patient lives and accelerate Client success and thebrstrongMission /strongto deliver best-in-class global MedTech development solutions through our people, expertise and technology by adhering to our corebrstrongValues:br/strongulliAct with integrity in everything we do. /liliProvide best-in-class customer experiences. /liliDevelop superior talent and deliver expertise. /liliRespond with agility and provide timely results. /liliEmbrace collaboration, diverse perspectives and ideas.brbr/li /ulstrongJob Description:br/strongulliDevelops Business analysis, design, configuration, coordination, implementation and support. /liliDevelops specific system deployment activities that include the following: functional requirements definition, detailed technical design, system configuration, conversion and integration requirements, unit testing, systems test, acceptance test, go-live, and production turn over. /liliParticipates in process improvements including, formulation and definition of technical scope and objectives of project, analysis of current business practices, processes, and systems, define detailed project tasks, and participating on a matrix team to execute projects. /liliActively participates in enterprise-wide change management processes for requested system revisions. /liliProvides escalated technical support for enterprise client areas on existing business systems. /liliTracks and addresses bugs identified in testing and production. /liliConceptualizes new processes and systems that add value to NAMSA business units. /liliProvides user stories to multi-disciplinary teams and define the business-driven acceptance criteria. /liliProactively engages technical Associates to schedule and execute required tasks. /liliCultivates and maintains successful relationships between Information Technology team and Associates from various NAMSA organizations globally. /liliDocuments system for turnover and training of NAMSA Associates, Information Technology peers, and Service Desk. /liliPerforms other duties as assigned.brbr/li /ulstrongQualifications Technical Competencies:br/strongulliBachelor’s Degree in Computer Science, Information Technology, Business Administration or related discipline required. MBA or Advanced degree a plus. /lili2-5 years’ experience in computer systems, business, analyst or related discipline preferred. /liliProven experience in software development life cycle, including business process and requirements documentation, analysis, design, system construction, testing, training, communication planning and deployment (concept to deployment). /liliProven experience configuring packaged, integrated systems. /liliHands on experience in gathering, documenting, and communicating project business and application architecture requirements using Microsoft Word, PowerPoint, Excel, Visio, and other appropriate software. /liliProven customer service/user support skills and experience in working with NAMSA business unit areas as well as in working with and directing vendor support personnel. /liliAbility to manage multiple tasks and manage small to large projects in a cross-functional, global environment. /liliDemonstrated experience in implementing and supporting integrated, enterprise 3rd party packaged software and cloud solutions. /liliDemonstrated working knowledge of systems supporting business processes. /liliMust have strong interpersonal skills, be self-motivated, have strong desire to learn, and be adaptable to a fast paced, ever-changing environment. /liliOperational and technical knowledge of the assigned business unit. /liliUnderstanding of both waterfall and agile project methodsbrbr/li /ulstrongWorking

Conditions:
br/strongulliTravels 20-30%. /liliRequires occasional international travel. /liliThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. /liliExtensive use of computer keyboard.brbr/li /ulstrongPay Range Minimum:br/strong$54,400.00brstrongPay Range Target:br/strong$80,000.00brstrongPay Frequency:br/strongAnnualbremPlease Note: Individual base pay depends on various factors, in addition to primary w