BTS Business Relationship Manager

h3About AbbVie /h3pAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience
- and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. /ph3Job Description /h3pAbbVie is seeking a bBTS Business Relationship Manager (BRM) /b to support the connection between Brand Teams and Affiliate, Area/Global, and Global Commercial BTS teams across Europe. /ppIn this role, you will help stakeholders identify and use technology, digital solutions, data, and analytics to support business priorities. You will also contribute to technology projects, capability development, compliance activities, and the continuous improvement of digital solutions within the affiliate or region. /ph3Key Responsibilities /h3ulliProvide advice to Brand Teams, Customer Excellence, and local stakeholders on the use of technology to support value-added digital activities and business priorities. /liliAccelerate the adoption of AI, automation, analytics, and other digital capabilities across the affiliate by identifying opportunities to improve business outcomes through digital innovation. /liliUnderstand the local business landscape and dynamics to identify opportunities where technology can support key business strategies. /liliUnderstand emerging technologies and digital strategies within Global and Area BTS, and assess their potential impact on affiliate business strategies, systems, and processes to support effective transitions. /liliDefine, initiate, and oversee the delivery of technology projects at affiliate and regional level, including the implementation of Global and Area systems. /liliWork with Affiliate and Geo teams to prioritize technology portfolios and initiatives based on business impact and effort. /liliSupport affiliate security, compliance, governance, and audit readiness activities, including security remediation, identity and access management, MFA, NIS2 preparedness, and the maintenance of audit-ready documentation. /liliHelp stakeholders make informed decisions regarding risk, costs, measures of success, and return on investment for BTS projects. /liliMaximize the impact and adoption of platforms and solutions by communicating their value and gathering user feedback to support continuous improvement. /liliFoster innovation and support change-management activities across the affiliate and region. /liliUnderstand the external technology environment and assess how it may affect AbbVie at affiliate level, as well as the opportunities it may create for the market. /liliPromote and share relevant technology solutions and best practices within BTS, across affiliates, and with Brand Teams. /liliBuild effective working relationships with Affiliate, Area/Geo, Global, and Corporate BTS teams. /liliManage relationships with external partners and service providers effectively and constructively, ensuring appropriate contractual arrangements are in place. /li /ulh3Qualifications /h3ulliBachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent professional experience. /liliFive to seven years of experience in IT consulting, digital solutions, business relationship management, or a related area. /liliExperience analyzing, designing, and improving business processes. /liliExperience managing technology projects through the full project lifecycle. /liliUnderstanding of compliance requirements, the systems life cycle, and digital strategies supported by analytics. /liliKnowledge of digital and technology topics such as UX, web development, marketing technology, SEO, SEM, web analytics, social media, Sales, or CRM data management. /liliAbility to work effectively with stakeholders at all levels within a matrix organization and lead without direct authority. /liliStrong communication, stakeholder-management, organizational, and problem-solving skills. /liliSolution-oriented mindset, with the ability to manage multiple priorities and adapt to changing requirements. /liliFluency in English. /li /ulh3Additional Information /h3h3AbbVie Culture /h3pAt AbbVie, we care deeply about bringing innovative solutions to patients in need. By joining us, you'll be at the forefront of our mission, working in a dynamic and supportive environment that encourages growth and collaboration. /pulliAll4OneAbbVie: Foster strong interpersonal relationships and teamwork. /liliDecide Smart Sure: Navigate ambiguity and make informed decisions. /liliAgile Accountable: Communicate a clear and inspiring vision. /liliClear Courageous: Provide honest and constructive feedback. /liliMake Possibilities Real: Efficiently plan and execute tasks while adapting t