Engineer (Digital Infrastructure)

pNATO
- North Atlantic Treaty Organization Kyiv, Brussels NATO Grade G15 level Speaks Russian, Ukrainian /p pNCIA exists for one reason: to ensure the Alliance can communicate securely and reliably, whether in critical political consultations or during complex military operations. We are a key enabler of NATO's core mission to keep one billion people safe. /p pOur technology and cyber experts power NATO's digital capabilities, from data-driven decision-making and secure networks to resilient operations and mission execution across land, air, sea, cyber and space domains. /p pThis mission is made possible by our people. We are a team of around 3,500 civilian and military staff working across 30 locations throughout Europe and North America. /p pTo meet growing operational demand, the Directorate of CIS Support Units (DCSU) is expanding its presence across a number of locations. DCSU manages, delivers and maintains communications and information systems products and services for NATO customers. /p pThrough its CIS Support Units, DCSU provides the vital connection between customers and NCIA's wider service-delivery organisation. /p pThis role will provide direct, on-site infrastructure and customer support to remote NATO offices in Kyiv. The assignment combines hands-on digital infrastructure engineering, information security, local IT support, logistics, cryptographic coordination and management of service-based contracts. /p h3About the Role /h3 pAs Digital Infrastructure Engineer, you will design, implement, operate and improve the server, storage, data-centre and cloud-related infrastructure supporting remote NATO offices in Kyiv. You will provide on-site IT support, troubleshoot infrastructure issues, maintain system software and storage services, and help ensure that local digital services remain secure, resilient and reliable. Working with users, CSU Brussels, specialist support teams, suppliers and other technical organisations, you will coordinate integrations, security controls, network support and service-based contracts. The role is expected to spend approximately 75% of its time in Kyiv, operating on a recurring pattern of six weeks in Kyiv followed by two weeks in Brussels. The post does not directly supervise staff but does require oversight of external contractors. /p h3What You Will Do /h3 ul liDesign, install, configure and maintain server, storage, system-software and related infrastructure services. /li liDevelop system designs, integration plans, test environments and detailed technical specifications in line with agreed architectures and standards. /li liMonitor infrastructure load, performance, availability and security events, and take corrective or proactive action where required. /li liCarry out system-software maintenance, backup and restore activity, storage management and routine administration using approved tools and scripts. /li liProvide on-site IT support, network-equipment support, IT logistics and incident escalation for remote NATO offices. /li liApply information-security controls, perform risk and business-impact analysis, and support investigation of suspected attacks or security incidents. /li liSupport and coordinate cryptographic activities in accordance with NATO requirements. /li liManage service-based contracts associated with the remote site, monitor supplier performance and support contract renewal activity. /li /ul h3How You Will Contribute /h3 pEverything starts with the customer and the user. You will be expected to understand local requirements, maintain direct engagement and take ownership for reliable technical outcomes. /p pYou will work across organisational and geographic boundaries, connecting local users with CSU Brussels, support teams, suppliers and technical specialists. /p pYou will also be expected to act with sound judgement, initiative and appropriate pace in a demanding operating environment, while complying with applicable NATO security measures and procedures. /p h3What We Are Looking For /h3 ul liA strong focus on customer and user needs /li liOwnership, initiative and accountability /li liSound judgement and practical problem-solving /li liEffective collaboration across organisational and geographic boundaries /li liThe ability to work independently and productively in a remote-site environment /li liA disciplined approach to security, risk and service reliability /li liAdaptability and commitment to delivering results in demanding circumstances /li /ul h3Essential Education and Experience /h3 ul liA bachelor's degree in a related discipline with 2 years of post-related experience, or at least 6 years of extensive and progressive post-related experience where the degree requirement is exceptionally compensated. /li liAt least 2 years of practical experience designing, implementing and managing technology, software and hardware supporting servers, storage systems, data centres or cloud services. /li liPractical experience troubleshooting i