Relationship Manager, Director

h3Job Description: /h3 h3Relationship Manager, Luxembourg /h3 pFor over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world
- be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division. /p pTogether we can make a great impact for our clients home and abroad, securing their lasting success and financial security. /p pThe Relationship Manager works with the Wealth Management Senior Lead to meet agreed sales and revenue targets. The Sales Specialist will generate detailed client / product knowledge, market knowledge and cultivate client relationships in order to generate sales opportunities. The Sales Specialist will work to develop deep understanding of the client need / product detail and Bank's capabilities with the aim of meeting client satisfaction expectations. The Sales Specialist will be conversant relevant legal, regulatory and Bank policy requirements and operate accordingly. Together with the Lead Salesperson ensure liaison with existing clients. Researching and fostering new client opportunities. Building the necessary working relationships with origination, trading, research, client services, and operations staff – if applicable to the degree that is commensurate with the business area
- to ensure effective end to end client / product delivery. /p h3Responsibilities /h3 ul liResponsibility for profitability of the customer portfolio /li liResponsible for comprehensive, personalized relationship management and training of internal and external customer value creation potential /li liOverall responsibility for customer satisfaction and customer loyalty /li liSupervision and coordination of administration and business management within the scope of valid processes and policies /li liIncrease of volume and margin of the customer portfolio and asset management in the form of care /li liProfessional and strategic management of WM target customers, taking into account an investor-friendly policy and investment advice /li liAsset allocation in terms of strategic and tactical asset allocation /li liProfit-oriented construction and development of a customer's portfolio by: /li liAcquisition (new and existing customers) /li liIncreasing the share of wallet /li liExploiting cross-selling opportunities /li liManaging profit-oriented utilization of the managed client portfolios in the securities /li liDevelopment and implementation of structured sales ideas in close collaboration with the Investment Manager /li liEstablishment and development of a multiplier network /li /ul h3Skills /h3 ul liBank training and / or academic training /li li10 years of experience in dealing with (ultra) high net worth individuals /li liSales strength and goal orientation /li liHigh ability to communicate, good interpersonal skills to develop working relationships /li liGood knowledge of the framework of the Luxembourg financial centre /li liWillingness to travel regionally /li liReadiness of mind, pro-active attitude, clear structured working methods /li liProven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs. /li liAbility to work under pressure and meet deadlines /li liPerformance orientation and assertiveness /li liVery good command of French and English. Other languages will be an added value. /li /ul h3Wellbeing and Benefits /h3 ul liThis is an excellent opportunity for personal and professional development within a collaborative team in an international environment and interacting with highly motivated colleagues across the globe. /li liEmotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. /li liPhysically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. /li liSocially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self confidence and well being. /li liFinancially secure: We support you to meet personal financial goals during your active career and for the future. /li /ul h3What we’ll offer you /h3 pA healthy, engaged, and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. /p pHybrid Working: We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables employees to reach a workin