UX researcher

h3About the Role /h3 pWe are looking for an experienced bUX Designer Researcher /b to join a digital product team working on multiple platforms and portals serving both external and internal users. /p pYou will be responsible for bringing the user perspective into the design and evolution of digital products, covering the full UX lifecycle: research, discovery, interaction design, prototyping, validation, and continuous improvement. You will collaborate closely with Business, IT, Product, and Design teams to create intuitive, seamless, and user-centered experiences. /p h3Key Responsibilities /h3 h3User Research /h3 ul liLead UX research activities and document findings in the appropriate research repositories. /li liIdentify user needs, pain points, and opportunities through various research methods, including: ul liUser interviews /li liField observations /li liUser testing /li liSurveys /li liLiterature reviews /li liQualitative and quantitative research /li /ul /li liAnalyze user behavior and platform performance using analytics and heatmap tools. /li liCreate and maintain personas, experience maps, and other UX artifacts. /li /ul h3UX Design /h3 ul liDefine and formalize user journeys and key interaction models. /li liIdentify business processes and use cases to propose optimized user experiences. /li liCreate wireframes, prototypes, storyboards, user flows, process flows, and sitemaps. /li liDefine interaction models and measure their effectiveness using relevant success metrics. /li liContribute to the evolution of information architecture and navigation structures. /li /ul h3Facilitation Collaboration /h3 ul liPrepare and facilitate functional framing, ideation, and co-design workshops. /li liPresent research findings, concepts, and design solutions to various stakeholders. /li liCollaborate closely with UI Designers to ensure consistency with the Design System. /li liActively contribute to UX communities of practice and knowledge-sharing initiatives. /li /ul h3Experience /h3 ul liMinimum b7 years of experience in Design Thinking /b within Agile environments. /li liMinimum b7 years of experience in qualitative and quantitative user research /b. /li liMinimum b3 years of experience in Interaction Design and Information Architecture /b. /li liProven experience facilitating UX workshops and co-design sessions with diverse stakeholder groups. /li /ul h3Technical Skills /h3 ul liStrong proficiency in bFigma /b for wireframing, prototyping, and user flow creation. /li liExperience with collaboration and presentation tools such as bMiro /b and bPowerPoint /b. /li liExperience using user behavior analytics and heatmap tools. /li liFamiliarity with Design Systems and applying them within Figma is a plus. /li liExperience with UX research platforms such as bCondens /b is considered a strong asset. /li liFormal qualification in UX, Human-Computer Interaction (HCI), Product Design, Service Design, or a related field (Master's degree, certification, or equivalent). /li /ul h3Soft Skills /h3 ul liPragmatic and action-oriented mindset. /li liPositive and constructive attitude. /li liFlexible and adaptable. /li liAutonomous and resilient. /li liStrong analytical and problem-solving skills. /li liUser-centered approach with a high degree of empathy. /li liExcellent communication, presentation, and storytelling skills. /li liAbility to produce clear documentation and process descriptions. /li liPassion for technology and digital innovation. /li liComfortable working within multidisciplinary and networked teams. /li /ul h3Languages /h3 ul liProfessional proficiency in bEnglish /b. /li liGood command of bDutch and/or French /b is required. /li liKnowledge of bGerman /b is considered an asset. /li /ul pbTo find out more about Huxley please visit /b /p