Solution Analyst

il y a 2 semaines


Evere, Belgique Orange Business Services Temps plein

You might be glad to know that we are looking for a Solution Analyst for the CRM team. The scope of CRM team is among other things case management, call flow management, customer 360 view, knowledge management.

Your mission:

· As Solution Analyst you manage different type of projects where you support/challenge the business requirements phase, you define the solution, you specify the requirements towards the IT suppliers and you follow the implementation of the solution until the delivery in the hands of business.

· You manage and coordinate the delivery of external partners and are responsible to follow the planning, quality and cost of the suppliers.

· You will work mainly in project mode (Agile or waterfall), you will be in contact with different people and departments (business Marketing, architecture, IT partners, testing, customer service)

· You will develop a proven experience in implementation allowing practical knowledge of integration challenges (performance, negative flows, error management)

· Because you stay on top of things, you will look at technology and market trends that may impact your domain and therefore, you will take a supporting role in identifying opportunities to introduce such technologies in the Orange landscape.

Your profile :

· You have (or will soon have) a Master degree in civil engineering, computer sciences, physics or mathematics

· You have a good overall IT knowledge and a huge interest for this domain

· You are fluent in English, knowledge of Dutch and/or French is a plus

· You are eager to learn

· You are structured, analytical, assertive and a true team player

· You are extremely motivated and like challenges

What are we offering:

A dynamic working environment where you have every opportunity for personal development. Moreover, you can look forward to the following compensation and benefits package: a market competitive salary, a company car, performance bonus, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, and medical insurance.

Inspired? Then we would like to hear from you If there's a match in the making, we'll invite you for a first interview


  • Solution Analyst

    il y a 3 semaines


    Evere, Belgique Orange Business Services Temps plein

    Orange is the next generation operator in the Belgian Telecom market. We are continuously investing in our IT department and maybe your talent is the one we are currently looking for! Sounds good? Then you might be glad to know that we are looking for a Solution Analyst . The teams to reinforce are dealing with the E2E Order Management stack (crm, order...

  • IT Solution Analyst-Architect

    il y a 3 semaines


    Evere, Belgique Orange Business Services Temps plein

    The mission of MWingz, as a Joint Venture between Orange and Proximus, is to power the first shared mobile network in the best and most efficient way. We are the Magic WINGZ for Orange and Proximus making society fly. Within MWingz, we make every effort to be a “great place to work” for our approximately 240 colleagues. In our diverse and caring...


  • Evere, Belgique Orange Business Services Temps plein

    You might be glad to know that we are looking for a Solution Analyst . The teams to reinforce are dealing with Billing & Order Management (from Order to Bill) and the Integration Technology. The domain covers both Mobile and Fixed communication specificities. Your mission: · As Solution Analyst you manage different type of projects where you support...

  • Security Analyst

    il y a 1 semaine


    Evere, Belgique Orange Cyberdefense International Temps plein

    **Some highlights**: You will join the “Flexible Solutions” operational team that provides day to day operational services using new innovative technologies from our preferred vendors. The Advanced SOC functions in the Orange Cyberdefense mindset of anticipate - assess - protect - detect - respond, and focusses both on protecting the customer with...

  • Security Analyst

    il y a 1 semaine


    Evere, Belgique Orange Cyberdefense Temps plein

    **Some highlights**: You will join the “Flexible Solutions” operational team that provides day to day operational services using new innovative technologies from our preferred vendors. The Advanced SOC functions in the Orange Cyberdefense mindset of anticipate - assess - protect - detect - respond, and focusses both on protecting the customer with...

  • Senior Ict Analyst

    il y a 4 semaines


    Evere, Belgique VOLT EUROPE (BELGIUM) Temps plein

    **Description de la fonction **Effectuer des analyses sur base des besoins exprimés par le client et des stratégies définies par la direction ICT afin d'obtenir une image claire des évolutions nécessaires, et traduire avec l'aide de l'architecte ces besoins en solutions techniques que vous décrivez finement. Vous serez également en charge de vérifier...

  • Software Solution Architect

    il y a 3 semaines


    Evere, Belgique NN Temps plein

    NN est une entreprise d’assurance vie avec de grandes ambitions en Belgique. Nous protégeons ce qu’il y a de plus important pour nos clients : leur famille. Il s’agit pour nous d’une matière très personnelle et c’est ainsi que nous voulons nous distinguer. Avec 1,4 million de clients uniques, 600 collaborateurs satisfaits et un chiffre...


  • Evere, Belgique Orange Business Temps plein

    **The team, position & mission**: As a member of the Business Process team, you will be working on business & functional analysis missions. **Your key areas of responsibility as a Business Process Consultant**: - Understanding the goals and expectations of the customers and contribute in providing user-friendly solutions for their needs. - Challenge the...

  • Customer Support Analyst

    il y a 5 jours


    Evere, Belgique Select iStorm Temps plein

    As a **Customer Support Analyst**, you will be the key point between the end-users and WHISE. We count on you to give our customers and partners the best support experience they have ever had. None of your work days will be the same, guarantee! **Your main responsibilities will include**: - Identify and reproduce problems independently and create a ticket...

  • Support Analyst L2

    il y a 4 semaines


    Evere, Belgique Medi-Market Temps plein

    **Société**: Pour assurer la croissance continue du groupe et renforcer l'équipe IT au siège de **Nívelles** (Brabant wallon), **Medi-Market Group **recherche un: **SUPPORT ANALYST L2(H/F)** **Fonction**: Vos responsabilités comprennent plusieurs domaines d'intérêt: **Support quotidien**: - Fournir un support technique aux utilisateurs de...


  • Evere, Belgique iStorm Temps plein

    Organisation and department description For Whise, a company that develops a SaaS for the real estate sector, we are looking for a Customer Support Analyst;WHISE is the leader and trend-setter in Belgian proptech based in Brussels! They have created a platform that's tailor-made for real estate agencies. With 2,000+ offices across Belgium and France...

  • CRM Senior Business Analyst

    il y a 4 semaines


    Evere, Belgique Orange Business Temps plein

    **The team, position & mission**: As an expert, we offer you the opportunity to join a recognized company in the data and digital fields and to work on ambitious projects for the largest companies on the Belgian and international markets. You have a wide knowledge of the CRM domain: Sales, Marketing, Customer Services, Field Services, Customer Data...


  • 1140 Evere, Belgique iStorm Temps plein

    Organisation and department description For Whise, a company that develops a SaaS for the real estate sector, we are looking for a Customer Support Analyst; WHISE is the leader and trend-setter in Belgian proptech based in Brussels! They have created a platform that's tailor-made for real estate agencies. With 2,000+ offices across Belgium and France...

  • BI Functional Team Lead

    il y a 4 jours


    Evere, Belgique USG Professionals Temps plein

    **Description**: USG Professionals is looking for a BI Functional Team Lead for our client in the region of Brussels. - Ensure the Development Teams are following Agile methodology. Support Agile culture implementation, identify improvements, implement kaizen ideas. - Follow, participate, and support every step of a Reporting Project. As an IT&D member you...

  • Bulk Dispatch Planner

    il y a 5 jours


    Evere, Belgique Page Personnel Temps plein

    Added 12/06/2023 - World leading industrial company - Challenging position in Supply Chain **About Our Client**: Our client is a world leading company in the industrial sector that serves more than 2 million industrial customers worldwide, from artisans to large companies in sectors as diverse as food and beverage, steel production, energy, chemicals,...

  • Digital Product Owner

    il y a 3 semaines


    Evere, Belgique Orange Business Services Temps plein

    We are looking for a Digital Product Owner! Orange Belgium is looking for an experienced & motivated collaborator to define and build, as part of our Digital Tribe, the digital touchpoints that will delight our customers. The digital touchpoints are the Orange B2C and B2B websites / mobile apps such as orange.be, My Orange app, B2B Customer Zone,...). ...

  • Project Manager

    il y a 5 jours


    Evere, Belgique USG Professionals Temps plein

    **Description**: **Agile Project Management methdology and act as the Scrum Master of the team - Reporting Projectin the Digital area** Create and Manage the Project (Product) Backlog, always aligned with the Product Owner. - Perform Scrum Master activities: Ensure the Development Teams are following Agile methodology. - Support Agile culture...


  • Evere, Belgique Orange Temps plein

    **The team, position & mission**: **Your key areas of responsibility as Faction Lead Business Process Applications**: - Mentoring and managing a team of about 10-15 consultants. - Building a team spirit by organizing team activities, proactive individual follow-up and other ad hoc activities. - Fostering a positive team culture that encourages creativity,...


  • Evere, Belgique Orange Business Temps plein

    **The team, position & mission**: **Your key areas of responsibility as Faction Lead Business Process Applications**: - Mentoring and managing a team of about 10-15 consultants. - Building a team spirit by organizing team activities, proactive individual follow-up and other ad hoc activities. - Fostering a positive team culture that encourages creativity,...