iStorm - Customer Support Analyst

Organisation and department description For Whise, a company that develops a SaaS for the real estate sector, we are looking for a Customer Support Analyst; WHISE is the leader and trend-setter in Belgian proptech based in Brussels! They have created a platform that's tailor-made for real estate agencies. With 2,000+ offices across Belgium and France...

As a **Customer Support Analyst**, you will be the key point between the end-users and WHISE. We count on you to give our customers and partners the best support experience they have ever had. None of your work days will be the same, guarantee! **Your main responsibilities will include**: - Identify and reproduce problems independently and create a ticket...

**As a** **Customer Success Manager**, you are dedicated to ensure that customers not only use the product and services offered by WHISE effectively but also achieve their desired outcomes, fostering long-term satisfaction and loyalty. You smoothly onboard new customers on the platform, you closely follow-up and monitor the customer’s installation and...

HOE ZIET JE DAGINDELING ER UIT ? - Je werkt zelfstandig. - Je beantwoordt de telefoon in zowel het Nederlands als in het Frans. Daarnaast behandel je ook vragen per mail, dit zowel in het Nederlands, Frans als Engels. - Je helpt klanten met hun ‘how-to’ vragen. Daarnaast identificeer en reproduceer je zelfstandig problemen en maak je hiervoor een ticket...

**Description de fonction**: Interested in working with customers in diverse, cross-governmental sectors? I'm recruiting a Monitoring Analyst to solve customer support issues on-site, at our customer's premises in Brussels. You will work along a team of skilled and motivated technicians! We are looking for an extremely proactive Monitoring Analyst with a...

Orange is the next generation operator in the Belgian Telecom market. We are continuously investing in our IT department and maybe your talent is the one we are currently looking for! Sounds good? Then you might be glad to know that we are looking for a Solution Analyst . The teams to reinforce are dealing with the E2E Order Management stack (crm, order...

You might be glad to know that we are looking for a Solution Analyst for the CRM team. The scope of CRM team is among other things case management, call flow management, customer 360 view, knowledge management. Your mission: · As Solution Analyst you manage different type of projects where you support/challenge the business requirements phase, you...

**Société**: Pour assurer la croissance continue du groupe et renforcer l'équipe IT au siège de **Nívelles** (Brabant wallon), **Medi-Market Group **recherche un: **SUPPORT ANALYST L2(H/F)** **Fonction**: Vos responsabilités comprennent plusieurs domaines d'intérêt: **Support quotidien**: - Fournir un support technique aux utilisateurs de...

Being part of the Data Analyst team, you will transform the data into meaningful and actionable insights with a specific focus on understanding the customer behaviour. This should support the strategic decision making for CBU leaders. Your main responsibilities: Answer business analytics requests and translate them into data requirements:Identify the...

**Some highlights**: You will join the “Flexible Solutions” operational team that provides day to day operational services using new innovative technologies from our preferred vendors. The Advanced SOC functions in the Orange Cyberdefense mindset of anticipate - assess - protect - detect - respond, and focusses both on protecting the customer with...

**Some highlights**: You will join the “Flexible Solutions” operational team that provides day to day operational services using new innovative technologies from our preferred vendors. The Advanced SOC functions in the Orange Cyberdefense mindset of anticipate - assess - protect - detect - respond, and focusses both on protecting the customer with...

Talentus est le partenaire de votre carrière ! Nous assurons le match parfait entre vos aspirations professionnelles et les ambitions de nos clients. Notre mission est de construire ensemble votre avenir professionnel. **Positionner**: **Le cœur de ton activité ?** _Traiter les demandes des clients et leur apporter un support optimal !_ - Tu assures un...

**Omschrijving**: As part of the Manufacturing IT Coordination team you provide service to us or affiliated Manufacturing companies in documenting customer needs. - Identify and communicate with key stakeholders - Liaise between various business departments and groups - Assess options for process improvement, including business process modeling - Maintain...

Excited to grow your career? Contribute to Orange Belgium’s B2B Customer Experience department Orange is a bold challenger on the Belgian telecom market. We are an innovative company focusing on the quality of the experience that we want to propose to our customers. To carry this out, we are looking for experienced talents. Do you have skills in...

You might be glad to know that we are looking for a Solution Analyst . The teams to reinforce are dealing with Billing & Order Management (from Order to Bill) and the Integration Technology. The domain covers both Mobile and Fixed communication specificities. Your mission: · As Solution Analyst you manage different type of projects where you support...

**Spring Professional** gaat op zoek naar een **Sales Support Medewerker** voor onze klant, een netwerk - en marketingbedrijf, regio Brussel. Heb jij een **goede kennis van het NL & FR**, zijn je **communicatieve skills on point** & leg je graag **telefonisch contact**? **YES? Let’s have a talk!** Jouw rol als **Sales Support Medewerker**: - Als...

Orange is the next generation telecom operator on the Belgian and Luxembourgish market and digital transformation is one of our strategic priorities. To carry this out, we are continuously investing in our talents to log into all of tomorrow’s challenges. We are currently looking for an enthusiastic Regulatory Analyst to join our Regulatory Team in...

**Introductie**: Ontdek een uitdagende kans in het B2B Customer Experience Team van een van de grootste telecomspelers op de Belgische, die bekend staat om zijn innovatieve aanpak en focus op klantbeleving. Als Support Solution Specialist ben je cruciaal voor het oplossen van klantincidenten en het handhaven van servicekwaliteit. **Functie**: Jouw taken als...

Functieomschrijving Ontdek een uitdagende kans in het B2B Customer Experience Team van een van de grootste telecomspelers op de Belgische, die bekend staat om zijn innovatieve aanpak en focus op klantbeleving. Als Support Solution Specialist ben je cruciaal voor het oplossen van klantincidenten en het handhaven van servicekwaliteit. Jouw taken als Support...

FunctieomschrijvingOntdek een uitdagende kans in het B2B Customer Experience Team van een van de grootste telecomspelers op de Belgische, die bekend staat om zijn innovatieve aanpak en focus op klantbeleving. Als Support Solution Specialist ben je cruciaal voor het oplossen van klantincidenten en het handhaven van servicekwaliteit.Jouw taken als Support...