Hardware & Integration Expert
il y a 3 semaines
Are you ready to drive the growth of a great scale-up that is revolutionizing the logistics world? Do you want to work with an exceptional team of people you’ll remember for the rest of your life? Then we might have just the right opportunity for you
Founded in 2016, Peripass is a logistics SaaS scale-up with its headquarters in Ghent. Our Yard Management Software enables industrial and logistics companies to smoothly manage the complete flow of trailers rolling on and off their sites, as well as all trailer movements on-site. Building on an already strong revenue basis, our sales and overall company growth are rapidly accelerating. In 2023, we have recently grown to about 50 people and we are planning to grow to over 75 people in 2024. Some other BIG NEWS , in January 2024 we secured €7.5 million to accelerate our global expansion. The investment will help us to accomplish our mission to digitize and automate logistics. You can read all about it in De Tijd or Tech.eu. Exciting times ahead
As our Hardware & Integration Expert, you will investigate & execute all technical (hardware/network/integration) requests from our customers, working closely with the team of Implementation Consultants, Support Team, and Product Team to escalate issues and improve our product.
Your responsibilities:
- You are responsible for for all Access Control System & Weighing System integrations, documentation & 3rd line support during rollout
- You will also take the lead in all product offerings related to hardware, including research, design, documentation and rollout. Some examples are dock sensors, event alerter, ANPR,...
- You will be the API/Integrations expert within the company. You assist the implementation team with integration questions.
- You take ownership of the difficult hardware problems that come from our clients or Implementation consultants.
- You are the IT infrastructure & Hardware installations escalation contact:
- In-depth explanation of the Peripass Architecture & Requirements (hardware/network)
- Answering security questionnaires from Customer Success Managers.
- Tackle issues with hardware installations.
What we offer:
- First of all: You are the person responsible for everything to do with hardware.
- Since human capital is one of our biggest assets we will be investing in you. Offering you plenty of learning opportunities both through training programs and on the job.
- A cheerful bunch of colleagues who are all building the success story of Peripass, day after day, milestone after milestone, and joke after joke.
- Flexible working hours and work-from-home options.
Want to know if we’d be a good fit for you? Here are our values. We do everything we can to make these values live in our day-to-day and not just words we put up on our walls. We promise.
- Act fast, fail fast – We don’t blame, we learn. Because you simply can’t grow without failing.
- Curiosity – We like to try out new stuff and optimize things. By working together, we come up with creative solutions that we can be proud of.
- Adaptability – We have to face it, we’re scaling, and we’re scaling fast. So we need to constantly change and adapt. But hey, isn’t that also the kick of working at a scale-up?
- No nonsense – We communicate directly with each other and we listen, we really listen. Because that’s the key to making good things great.
- Humbleness – Hey, we’re all just people. We all f*ck up sometimes, we all deserve respect and we’re all in this to grow and kick some serious ass in the process.
Probably by now, you already have a good idea of who are we looking for, but here are some pointers:
- At least 4 years of experience in hardware technical support or hardware integration development.
- You have technical knowledge about API (REST/SOAP), logging and monitoring.
- A good working proficiency in Dutch. You can have a professional conversation in English since that is our internal language.
- Concepts such as SaaS software, integrations, API and networking have no secrets for you.
- You have an analytical, problem-solving mindset
- You are an excellent communicator and you are customer oriented.
- You are capable of configuring and installing hardware components
- You understand the links between all the software and hardware components and are capable of setting up and testing all Peripass software flows with the integrated software and hardware components.
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