SaaS Engineer Traineeship

il y a 1 mois

Brussels, Belgique 3E Temps plein

As a SaaS Engineer Trainee, you will play a key role in ensuring the smooth running of our services while maintaining a high level of customer satisfaction. You will be instrumental in maintaining our SynaptiQ platform and providing first-level support to our clients, as well as assisting with onboarding and with development of new features.

Your key responsibilities will be:

1. Client Support and Engagement:

  • Handle first-level support tickets from clients, providing efficient solutions to technical issues and escalating more complex problems to the Senior SaaS Engineer team when necessary.
  • Assist the service delivery team with the deployment of assets into the SynaptiQ platform.
  • Understand clients' needs and translate these into appropriate technical solutions.
  • Assist with the helpdesk and ticketing system, performing offsite analysis, and providing guidance in the installation of equipment.

2. Platform Development:

  • Provide input/ideas for the development and maintenance of the SynaptiQ platform.
  • Implement the appropriate configuration of newly developed features under the supervision of Senior SaaS Engineers.
  • Adhere to quality standards to ensure the software meets both technical and customer needs.

3. Testing and Debugging:

  • Carry out testing of new features and updates, identifying bugs and ensuring the platform's stable operation.
  • Provide detailed reports on bugs and assist in their resolution.

4. Process Improvement:

Propose creative solutions to improve or automate internal tools and processes and implement solutions.

5. Continuous Learning:

  • Keep abreast of the latest developments in SaaS technologies and platforms.
  • Continually improve your knowledge and skills to contribute more effectively to the team.

As a part of our team, you will have the opportunity to develop your skills and explore a varied range of topics. Upon completion of your traineeship, there is the potential for you to secure a long-term employment contract with us.

Requirements

To successfully fill this role, we are looking for someone fitting the following profile:

  • You are enrolled in an Engineering degree (in renewable energy, mechanical, electrical engineering or related field) or you have recently completed one.
  • You have full proficiency in English.
  • You have strong analytical skills to analyse data flows (i.e. through FTP, API or SQL Data collectors, UI dashboards etc).
  • You have excellent communication skills, proactive attitude and customer-oriented mindset.
  • You have a curious mindset, always looking for ways to improve processes and tooling.
  • You are interested in SaaS products and ready to deep dive into it.

Bonus points for:

  • You have knowledge of French and/or Dutch.
  • You are familiar with object-based programming languages (JavaScript, Python, VBA).
  • You have knowledge of databases and operating systems.
  • You are experienced with MySQL or other relational database management system.
  • Reporting skills (e.g., FlexiReport, PowerBI).

Benefits

Our offices are hidden in the centre of Brussels with a view on a pond, with ducks and a heron bringing a regular visit. In addition to a stimulating atmosphere in a highly motivated group of people, 3E offers a unique opportunity to further develop yourself in a company/team with an ambitious growth plan, delivering innovative services.

Furthermore:

  • A 6-month full-time traineeship.
  • Possibility to permanently join the team after the completion of your internship.
  • Training on the job by our experts so you get to know our solution and work in and out
  • Flexibility in our open-minded company.
  • Home working (2 days per week)
  • An international environment: projects in over 100 countries worldwide, colleagues of over 20 nationalities.

  • Ict Traineeship Development

    il y a 4 jours

    Brussels, Belgique Infrabel Temps plein

    **LE JOB**: Ton parcours scolaire touche à sa fin ou tu as déjà ton diplôme en poche avec maximum deux années d’expérience professionnelle ? Infrabel offre aux jeunes la possibilité de participer à l’**ICT Traineeship**, un programme qui te donne l’opportunité de** faire tes premiers pas dans le monde de l’entreprise.** **Tu seras engagé.e...

  • Ict Traineeship Networks, Telecom

    il y a 3 jours

    Brussels, Belgique Infrabel Temps plein

    **LE TRAVAIL**: Ton parcours scolaire touche à sa fin ou tu as déjà ton diplôme en poche avec maximum deux années d’expérience professionnelle ? Infrabel offre aux jeunes la possibilité de participer à** l’ICT Traineeship**, un programme qui te donne l’opportunité de **faire tes premiers pas dans le monde de l’entreprise.** **Tu seras...

  • Saas Onboarding Expert

    il y a 1 mois

    Brussels, Belgique 3E Temps plein

    **Company**: 3E is a leading **technology and SaaS company** providing digital solutions and expert services that maximise the performance of renewable energy assets. As a trusted data services partner, we deliver future-proof and easy-to-deploy solutions over a project’s entire lifetime, supporting developers, asset managers, operators, investors, EPC...

  • Ict Traineeship Infrastructure

    il y a 3 jours

    Brussels, Belgique Infrabel Temps plein

    **LE JOB**: Ton parcours scolaire touche à sa fin ou tu as déjà ton diplôme en poche avec maximum deux années d’expérience professionnelle ? Infrabel offre aux jeunes la possibilité de participer à l’**ICT Traineeship**, un programme qui te donne l’opportunité de** faire tes premiers pas dans le monde de l’entreprise.** **Tu seras engagé.e...

  • Ict Traineeship Networks, Telecom

    il y a 3 jours

    Brussels, Belgique Infrabel Temps plein

    **DE JOB**: Ben je laatstejaarsstudent, of heb je al je diploma op zak en maximaal twee jaar werkervaring? Infrabel biedt jou namelijk de kans om deel te nemen aan het **ICT Traineeship**, een programma dat jou helpt **je eerste stappen te zetten in de bedrijfswereld**. **Je krijgt een contract van onbepaalde duur voor een specifieke functie en vanaf...

  • Ict Traineeship Development

    il y a 4 jours

    Brussels, Belgique Infrabel Temps plein

    **JE JOB**: Ben je laatstejaarsstudent, of heb je al je diploma op zak en maximaal twee jaar werkervaring? Infrabel biedt jou namelijk de kans om deel te nemen aan het **ICT Traineeship**, een programma dat jou helpt **je eerste stappen te zetten in de bedrijfswereld**. **Je krijgt een contract van onbepaalde duur voor een specifieke functie en vanaf...

  • ICT Traineeship Software Development

    il y a 7 jours

    Brussels, Belgique Infrabel Temps plein

    JE JOB Ben je laatstejaarsstudent, of heb je al je diploma op zak en maximaal twee jaar werkervaring? Infrabel biedt jou namelijk de kans om deel te nemen aan het ICT Traineeship , een programma dat jou helpt je eerste stappen te zetten in de bedrijfswereld .  Je krijgt een contract van onbepaalde duur voor een specifieke functie en vanaf...

  • Ict Traineeship Data

    il y a 3 jours

    Brussels, Belgique Infrabel Temps plein

    **JEJOB**: Ben je laatstejaarsstudent, of heb je al je diploma op zak en maximaal twee jaar werkervaring? Infrabel biedt jou namelijk de kans om deel te nemen aan het **ICT Traineeship**, een programma dat jou helpt** je eerste stappen te zetten in de bedrijfswereld**. **Je krijgt een contract van onbepaalde duur voor een specifieke functie en vanaf...

  • ICT Traineeship Networks, Telecom

    il y a 7 jours

    Brussels, Belgique Infrabel Temps plein

    DE JOB Ben je laatstejaarsstudent, of heb je al je diploma op zak en maximaal twee jaar werkervaring? Infrabel biedt jou namelijk de kans om deel te nemen aan het ICT Traineeship , een programma dat jou helpt je eerste stappen te zetten in de bedrijfswereld .  Je krijgt een contract van onbepaalde duur voor een specifieke functie en vanaf...

  • Traineeships 2023

    Il y a 2 mois

    Brussels, Belgique element61 Temps plein

    **Unlock Your Data Potential with Qlik Sense**: **Cognitive tools - a comparative study**: In today's world in data & analytics, we see more and more opportunities around quality control using vision techniques. You can get started with vision problems using multiple tools and technologies (eg Azure Cognitive Services, Code Generators, start from scratch)....

  • Ict Traineeship Infrastructure

    il y a 3 jours

    Brussels, Belgique Infrabel Temps plein

    **DE JOB**: Ben je laatstejaarsstudent, of heb je al je diploma op zak en maximaal twee jaar werkervaring? Infrabel biedt jou namelijk de kans om deel te nemen aan het **ICT Traineeship**, een programma dat jou helpt **je eerste stappen te zetten in de bedrijfswereld.** **Je krijgt een contract van onbepaalde duur voor een specifieke functie en vanaf...

  • Business Developer Saas

    il y a 7 jours

    Brussels, Belgique 3E Temps plein

    **Company**: 3E is a leading **technology and SaaS company** providing **digital solutions and expert services** that maximise the performance of renewable energy assets. As a trusted **data services** partner, we deliver future-proof and easy-to-deploy **solutions** over a project’s entire lifetime, supporting developers, asset managers, operators,...

  • Security Engineer

    il y a 1 semaine

    Brussels, Belgique YanTech Associates Temps plein

    Security Engineer - BelgiumYanTech Associates have partnered with a fast-growing AI/ML SaaS business that work with some of the worlds-leading Pharmaceutical and Medical device companies across the world. We are seeking a Security Engineer to lead the Security for a Software Application. Tasks & Responsibilities: Validate the security aspects of application...

  • Security Engineer

    il y a 7 jours

    Brussels, Belgique YanTech Associates Temps plein

    Security Engineer - BelgiumYanTech Associates have partnered with a fast-growing AI/ML SaaS business that work with some of the worlds-leading Pharmaceutical and Medical device companies across the world. We are seeking a Security Engineer to lead the Security for a Software Application. Tasks & Responsibilities: Validate the security aspects of application...

  • Iris Unit: Administrative Traineeship

    il y a 1 mois

    Brussels, Belgique UNIFE Temps plein

    **UNIFE - The European** **Rail Supply Industry** **Association** Avenue Louise 221 B-1050 Brussels, Belgium Tel: +32 2 626 12 60 **IRIS Unit: Administrative Traineeship** **About UNIFE** Based in Brussels since 1992, UNIFE is the Association representing the European Rail Supply Industry at EU and international level. UNIFE gathers more than 120 direct...

  • Application Security Engineer

    il y a 7 jours

    Brussels, Belgique YanTech Associates Temps plein

    Application Security Engineer - BelgiumYanTech Associates have partnered with a fast-growing AI/ML SaaS business that work with some of the worlds-leading Pharmaceutical and Medical device companies across the world. We are seeking an Application Security Engineer to reinforce their Security Team.Tasks & Responsibilities: Validate the security aspects of...

  • Junior Engineer Traineeship

    il y a 6 jours

    Brussels, Belgique NMBS-SNCB Temps plein

    We willen als publieke dienstverlener een sleutelrol spelen op het vlak van mobiliteit en zo een essentiële schakel vormen op sociaaleconomisch gebied. Iedereen heeft elke dag recht op en nood aan mobiliteit: om naar het werk of naar school te gaan of in de vrije tijd. We willen alle klanten een veilige, betrouwbare en duurzame mobiliteit aanreiken, van...

  • Market Intelligence Intern

    il y a 1 mois

    Brussels, Belgique 3E Temps plein

    **Company**: 3E is a leading **technology and SaaS company** providing **digital solutions and expert services** that maximise the performance of renewable energy assets. As a trusted **data services** partner, we deliver future-proof and easy-to-deploy **solutions** over a project’s entire lifetime, supporting developers, asset managers, operators,...

  • System Engineer DevOps

    il y a 1 semaine

    Brussels, Belgique Smals Temps plein

    Chez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée...

  • System Engineer DevOps

    il y a 1 semaine

    Brussels, Belgique Smals Temps plein

    Chez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée...