Senior Account and Partner Manager
il y a 2 semaines
Optimile is an international Software as a Service (SaaS) company, providing a range of applications in the field of mobility. Optimile has developed a cloud-based platform that takes a Charging as a Service (CaaS) and Mobility as a Service (MaaS) approach in order to connect users with various means of transport.
Optimile offers a white label Charge Point Operator (CPO) and eMobility Service Provider (MSP) platform for electric vehicles and charging infrastructure to professional customers worldwide. Optimile is based in Ghent, Belgium. We operate in six countries across 375.000 charging points, of which 35.000 with our own label. The shareholders of Optimile are BNP Paribas Fortis and AG Insurance.
To support our fast growth, we are looking for an experienced Senior Account Manager and Partner Manager to strengthen our Mobiflow team.
Your role
As a Senior Account Manager and Partner Manager, you're at the forefront of Mobiflow's strategic sales initiatives, focusing on acquiring and nurturing mid-size projects and customers. Your role demands a deep understanding of the mid-market landscape to effectively match Mobiflow’s solutions with client needs. You'll lead projects from start to finish, ensuring they meet Mobiflow's quality standards and client expectations.
Responsibilities
- Strategic Relationship Building:
- Utilize strategic understanding of the electrification of the mid-market segment to align Mobiflow’s offerings with client needs, fostering strong relationships.
- Develop a proactive engagement strategy to secure new business, focusing on trust and credibility with key decision-makers.
- Navigate complex organizational structures to engage stakeholders at various levels effectively.
- Sales and Account Management:
- Focus on mid-level customer inquiries, which are less complex but crucial for up to 100 charging points online. Cross-selling, especially for expanding businesses, is vital.
- Primarily manage inbound leads with the responsibility to follow up several major leads.
- Consultative Selling and Solution Expertise:
- Demonstrate in-depth knowledge of Mobiflow’s solutions to address client challenges and pain points.
- Provide tailored solutions based on a deep understanding of customer needs and industry trends.
- Employ strong problem-solving skills to resolve conflicts and manage accounts smoothly.
- Contract Negotiation and Deal Closure:
- Skilled in negotiating contracts that reflect mutual benefits and profitable deals for Mobiflow.
- Navigate procurement processes and engage with procurement teams effectively.
- Leadership and Collaboration:
- Collaborate with internal teams, including sales, marketing, and customer support, to ensure customer success.
- Oversee relationships with large preferred installers to ensure effective collaboration and satisfaction of end clients.
- Project Management:
- Oversee the project lifecycle for acquired clients, ensuring adherence to Mobiflow's standards and client expectations.
- Coordinate onboarding processes, resource allocation, and milestone tracking for timely project completion.
- Business Acumen and Industry Knowledge:
- Maintain a deep understanding of the EV charging industry, market trends, and competitive landscape.
- Leverage business acumen to identify market opportunities, assess risks, and make informed decisions.
Competences:
- Targeted Sales and Business Development: Ability to identify and engage potential clients, crafting effective sales strategies that communicate Mobiflow's value proposition.
- Skillful Contract Negotiation: Strong competency in negotiating contracts, with an understanding of legal and financial principles, ensuring beneficial deals.
- Efficient Project Management: Robust capability to manage projects efficiently, with a high level of precision and attention to detail.
- Advanced Customer Relationship Management: Commitment to building and maintaining strong relationships with customers, proactively addressing needs and ensuring satisfaction.
- Leadership and Independence: Strong leadership qualities with the ability to work independently, make informed decisions, and drive projects to completion.
Requirements
- Bachelor’s Degree or equated by experience;
- At least 3-4 years of experience in Accountmanagement,
- At least 1 to 2 years of experience in the EV sector (preferably charging software);
- Preferably possesses experience with CPO and MSP software, understanding its functionality and integration within the EV charging ecosystem.
- Proven ability to develop and nurture long-term relationships with several accounts;
- Track record of achieving revenue targets and driving account growth;
- Advanced consultative selling skills, including needs assessment, solution
- positioning, and value proposition delivery;
- Strong presentation and communication skills to effectively convey the value Mobiflow’s offerings to key stakeholders;
- Proficiency in negotiating complex contracts and commercial agreements;
Track record of successfully closing deals and managing contract renewals; - Fluency in Dutch, English, and French
Benefits
- A contract of indefinite period in the fast growing world of electric vehicle development and mobility-as-a service;
- A fast-growing company, with a dynamic, open and ambitious team;
- Team spirit, quality and high-level service are important values;
- Flexible environment in the aspects of hours and remote work;
- An excellent employee benefits program including company car and training possibilities
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