Client Success Manager
il y a 3 semaines
The Company:
Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in Nashville, Tennessee, Marigold has offices globally across the United States, Europe, Australia, New Zealand, South America and Central America, as well as in Japan.
The Role:
As a Client Success Manager (CSM), you will be responsible for the growth, satisfaction, and retention of a regional portfolio of Clients. By understanding each client’s business goals, you will be able to help them further leverage the omni-channel capabilities of the Marigold Engage platform (previously known as Selligent Marketing Cloud) to drive a Consumer First Marketing program.
What You’ll Do:
Responsible for retaining, growing, and developing accounts through daily/weekly interaction with clients and partners, and have periodic onsite visits at client and partner’s offices
Identify opportunities within your client’s marketing and communication strategy that can be improved via incremental usage of Marigold products and services
Consult and participate in all aspects of the sales cycle including, proposals, scoping, pricing, demonstrations, and contract negotiations, related to all opportunities across existing client base
Partner with cross-functional teams, such as Technical Consultants and Deliverability experts and be accountable for delivery of sound solutions
Collaborate with Partners in the Marigold eco-system to drive product adoption and business development at existing clients leading to incremental usage of the Engage platform
Capture and quantify business impact of Engage results for clients and identify/retain client references
Accountable for onboarding new clients, ensuring smooth transition of programs from competitive systems. Implement plan for new programs, partnering with tech and strategic resources.
Required Skills:
A deep understanding and passion for email/SMS/Push Notifications/Website personalization
5 years of experience in advertising, marketing or related field; at least 3 years in a similar role as an Account Manager
Comfort working in highly flexible, entrepreneurial environment
Proven success working in cross functional teams
Strong ability to establish priorities and make decisions
Strong project planning and management skills
Outstanding oral and written communication and presentation skills
Strong team building and interpersonal skills
Undergraduate degree in business, marketing or related field
Some travel required (less than 20%)
Fluency in Dutch and English is required
What We Offer:
The competitive salary and benefits you’d expect
Generous time off as well as paid holidays and a birthday benefit day off.
Retirement contributions.
Employee-centric and supportive remote work environment with flexibility.
Support for life events including paid parental leave.
-
Client Success Manager
il y a 1 semaine
Hasselt, Flandre, Belgique Campaign Monitor Temps pleinThe Company: Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in...
-
Customer Success Manager
il y a 1 semaine
Hasselt, Flandre, Belgique Cegeka Temps pleinBeschrijving A customer success manager (CSM) is a professional who helps customers achieve their goals and maximize the value of a product or service. A CSM is responsible for building long-term relationships with customers, ensuring their satisfaction and retention, and providing proactive support and guidance. #LI-MV5 You will provide a bridge...
-
Customer Success Manager Lab
il y a 1 semaine
Hasselt, Flandre, Belgique Cegeka Temps pleinJe hebt minimaal enkele jaren ervaring met customer success, service en/of business development management in een software-context. Kennis van de healthcare sector is een pluspunt en ervaring in de klinische labo-wereld vormt een nog grotere troef. Je bent een dynamisch en enthousiast persoon met een commerciële mindset en een groot empathisch vermogen. ...
-
Program Manager
il y a 1 semaine
Hasselt, Flandre, Belgique Tobania Temps pleinWhat can you expect? Tobania prides itself on delivering high-end solutions across a wide range of industries. The key to our success largely depends on the stellar performance of our program management team. But they are one man/woman short. Their ideal new colleague has a visionary business mind and knows what it takes to oversee multiple projects....
-
Program Manager
il y a 3 semaines
Hasselt, Belgique Tobania Temps pleinWhat can you expect? Tobania prides itself on delivering high-end solutions across a wide range of industries. The key to our success largely depends on the stellar performance of our program management team. But they are one man/woman short. Their ideal new colleague has a visionary business mind and knows what it takes to oversee multiple projects....
-
Program Manager
Il y a 2 mois
Hasselt, Belgique Tobania Temps pleinWhat can you expect? Tobania prides itself on delivering high-end solutions across a wide range of industries. The key to our success largely depends on the stellar performance of our program management team. But they are one man/woman short. Their ideal new colleague has a visionary business mind and knows what it takes to oversee multiple projects....
-
Marketing Manager
il y a 1 semaine
Hasselt, Flandre, Belgique Vivaldis Temps pleinExciting Opportunity as Marketing Manager at Vivaldis Office in HasseltVivaldis Office is currently looking for a talented marketing manager to join their client's team in Hasselt. This client specializes in providing top-notch tank services to both professional and private customers.Take a moment to review the job description. If you have any questions,...
-
After Sales Medewerker
il y a 1 semaine
Hasselt, Flandre, Belgique Client of Manpower Temps pleinJob Title: Guarantee and Return Specialist in Automotive Sector Company: MANPOWER BUSINESS PROFESSIONALS Specialized in the selection and recruitment of clerical profiles, we always strive for the perfect match between employer and candidate. Manage warranty requests, exchange parts, and returns. Provide technical support and advice to customers. Handle the...
-
Information Manager
il y a 2 semaines
Hasselt, Belgique Tobania Temps pleinWhat can you expect? Python Predictions is looking for a Lead Information Manager. In this role, you will help our clients create and implement a vision on information management and data governance. All candidates need working proficiency in English; knowledge of Dutch or French is a plus. As an Information Manager, you will be managing data...
-
Information Manager
il y a 1 semaine
Hasselt, Flandre, Belgique Tobania Temps pleinWhat can you expect? Python Predictions is looking for a Lead Information Manager. In this role, you will help our clients create and implement a vision on information management and data governance. All candidates need working proficiency in English; knowledge of Dutch or French is a plus. As an Information Manager, you will be managing data...
-
Project Manager
il y a 1 mois
Hasselt, Belgique Tobania Temps pleinWhat can you expect? Project Manager at Tobania, tell me? Projects led by a skilled Project Manager are bound to succeed. That's why we need you! As a PM, you are responsible for planning and monitoring projects to ensure that they are completed on time and on budget. Your everyday mantra? "Let's keep things running smoothly". You plan and assign...
-
Project Management Officer
il y a 1 mois
Hasselt, Belgique Xplore Group Temps pleinBecome our new Project Management Officer We are looking for someone who ... would like to gain experience in a variety of different technologies and projects such as eCommerce, cloud development, custom development, quality assurance, product information management, … is an inexhaustible source of motivation, inspiration and team...
-
Project Management Officer
il y a 1 semaine
Hasselt, Flandre, Belgique Xplore Group Temps pleinBecome our new Project Management Officer We are looking for someone who ... would like to gain experience in a variety of different technologies and projects such as eCommerce, cloud development, custom development, quality assurance, product information management, ... is an inexhaustible source of motivation, inspiration and team spirit loves...
-
Project Management Officer
il y a 3 semaines
Hasselt, Belgique Xplore Group Temps pleinBecome our new Project Management Officer We are looking for someone who ... would like to gain experience in a variety of different technologies and projects such as eCommerce, cloud development, custom development, quality assurance, product information management, … is an inexhaustible source of motivation, inspiration and team...
-
Program Manager – Digital Business
il y a 1 semaine
Hasselt, Flandre, Belgique Cegeka Temps pleinBeschrijving Managing complex custom projects with a focus on excellent customer relationships are essential to you? Inspiring and entrepreneurship are your DNA? Cegeka continues to grow Within our Applications software division we develop applications for clients in sectors within the private market. We are looking for an experienced Program Manager who...
-
Program Manager – Digital Business
il y a 5 jours
Hasselt, Belgique Cegeka Temps pleinBeschrijving Managing complex custom projects with a focus on excellent customer relationships are essential to you? Inspiring and entrepreneurship are your DNA? Cegeka continues to grow! Within our Applications software division we develop applications for clients in sectors within the private market. We are looking for an experienced Program Manager...
-
Audit - Manager Hasselt
il y a 1 semaine
Hasselt, Belgique KPMG Temps pleinPosition description Job title Audit - Manager Hasselt Function Audit - Manager Roles & Responsibilities Planning and carrying out audit field work, statutory reporting and completion work for companies active in the Financial Services/Industry sector. You will manage and supervise the execution of audit engagements of companies...
-
Audit - Manager Hasselt
Il y a 2 mois
Hasselt, Belgique KPMG Temps pleinPosition description Job title Audit - Manager Hasselt Function Audit - Manager Roles & Responsibilities Planning and carrying out audit field work, statutory reporting and completion work for companies active in the Financial Services/Industry sector. You will manage and supervise the execution of audit engagements of companies...
-
Service Delivery Manager
il y a 1 semaine
Hasselt, Flandre, Belgique Tobania Temps pleinWhat can you expect? Is Software Development your passion? Is coaching your second nature? Are you interested in Project & People Management? Do you have what it takes to get the job done within time, budget and scope? Is it written in the stars that you should deliver results in teams, by coordinating work and managing change? As a Service...
-
Service Delivery Manager
il y a 2 semaines
Hasselt, Belgique Tobania Temps pleinWhat can you expect? Is Software Development your passion? Is coaching your second nature? Are you interested in Project & People Management? Do you have what it takes to get the job done within time, budget and scope? Is it written in the stars that you should deliver results in teams, by coordinating work and managing change? As a Service...