Customer Journey Expert

**A day in the life of a Chatbot Customer Journey Expert (CJE) / Product Delivery Manager** As a member of the chatbot product team, your mission is to ensure that our clients can have intelligent and frictionless interactions with IDA (ING’s Digital Assistant) to help them unlock self-service solutions or connect them with the right customer support staff...

**A day in the life of a Chatbot Customer Journey Expert (CJE) / Product Delivery Manager** As a member of the chatbot product team, your mission is to ensure that our clients can have intelligent and frictionless interactions with IDA (ING’s Digital Assistant) to help them unlock self-service solutions or connect them with the right customer support staff...

Belfius Bank Marketing & Communication Brussel Permanent ReBel is vandaag Belfius’ digitale investeringsplatform. Morgen wordt het veel meer: een complete dagelijkse bank- en brokerage-aanbieding, 100% autonoom, digitaal, eenvoudig en hypercompetitief — een echte acquisitiemotor voor de Groep en België’s geloofwaardige alternatief voor...

**Join our team as a customer journey expert!** Are you passionate about creating impactful content and enhancing customer engagement? As a customer journey expert, you'll play a crucial role in our cockpit squad, leveraging insights from data analysts to craft compelling messages that resonate with our customers. **What You'll Do** - Create content:...

**Your Role & Work Environment** As a **Senior** **Digital Sales Expert** , you will be working in Easy Banking, our Digital Sales B2B team driving growth for our Self-employed & Micro companies in Belgium. This is an exciting segment, with a focus on start-ups and entrepreneurs – the backbone of our economy and future growth. Your success indicator...

**Your Role & Work Environment** As a CRO Expert, you are the driving force behind our digital sales and customer growth acceleration. You transform data into action, experiments into breakthroughs, and friction into seamless experiences. In a fast‑moving digital landscape, you orchestrate meaningful improvements across our sales funnels — from the very...

**Job level:** GJA 18 **Hiring Manager:** Ozge Ozturk (ad-interim) **Future colleague** **:** Ozge Ozturk **A day in the life of a CX & Innovation Expert lead** We have the ambition to be **the most loved bank** . To deliver on this ambition, we need to be obsessed about the value we offer and the experiences we deliver to our customers. We...

**Remote | Portugal – Relocation Support for EU-Citizens** **Full-time | Monday–Friday (08:00–17:00)** **Base Salary:** **€1,500 × 14 months** + bonuses & allowances Experience the power of a **game-changing career** with a global technology and services leader supporting well-known international brands across more than 70 countries. This role...

**Join one of the world’s largest and most innovative digital real estate tech companies.** Backed by global investment leaders KKR and CPP Investments, **AVIV Group** is redefining how people buy, sell, rent, and value property across Europe and the Middle East. With a strong presence in France, Germany, Belgium, and Israel, we’re behind some of the...

**What The Student Will Do** - You’ll help co‑create digital products and services that set trends and impact millions of customers. - You’ll collaborate closely with UX Designers, Content Designers, UX Researchers, product teams, and IT, so that our solutions are intuitive, inclusive, and aligned with real customer needs. - You’ll work in an agile,...