Customer Journey

**A day in the life of a Chatbot Customer Journey Expert (CJE) / Product Delivery Manager** As a member of the chatbot product team, your mission is to ensure that our clients can have intelligent and frictionless interactions with IDA (ING’s Digital Assistant) to help them unlock self-service solutions or connect them with the right customer support staff...

**A day in the life of a Chatbot Customer Journey Expert (CJE) / Product Delivery Manager** As a member of the chatbot product team, your mission is to ensure that our clients can have intelligent and frictionless interactions with IDA (ING’s Digital Assistant) to help them unlock self-service solutions or connect them with the right customer support staff...

**Ready for Your Next Challenge? Join Us as a Customer Journey Expert - Conversion Manager for Digital Private Individual Onboarding!** **Job Level:** 16 **Team:** Daily banking - Private Individual Onboarding **Why This Role Is Exciting** - You’ll be the driving force behind maximizing conversion across ING’s digital onboarding flows for...

**Remote | Portugal – Relocation Support for EU-Citizens** **Full-time | Monday–Friday (08:00–17:00)** **Base Salary:** **€1,500 × 14 months** + bonuses & allowances Experience the power of a **game-changing career** with a global technology and services leader supporting well-known international brands across more than 70 countries. This role...

**Company Description** **Join one of the world’s largest and most innovative digital real estate tech companies.** Backed by global investment leaders KKR and CPP Investments, **AVIV Group** is redefining how people buy, sell, rent, and value property across Europe and the Middle East. With a strong presence in France, Germany, Belgium, and Israel,...

**Join one of the world’s largest and most innovative digital real estate tech companies.** Backed by global investment leaders KKR and CPP Investments, **AVIV Group** is redefining how people buy, sell, rent, and value property across Europe and the Middle East. With a strong presence in France, Germany, Belgium, and Israel, we’re behind some of the...

**Join our team as a customer journey expert!** Are you passionate about creating impactful content and enhancing customer engagement? As a customer journey expert, you'll play a crucial role in our cockpit squad, leveraging insights from data analysts to craft compelling messages that resonate with our customers. **What You'll Do** - Create content:...

**What The Student Will Do** - You’ll help co‑create digital products and services that set trends and impact millions of customers. - You’ll collaborate closely with UX Designers, Content Designers, UX Researchers, product teams, and IT, so that our solutions are intuitive, inclusive, and aligned with real customer needs. - You’ll work in an agile,...

- **REQ-10107317** - **04/02/2026** - **Trainee** - **Brussel, België** - **ING Bank** **What the student will do:** - You’ll help co‑create digital products and services that set trends and impact millions of customers. You’ll collaborate closely with U Designers, Content Designers, U- Researchers, product teams, and IT, so that our solutions are...

**Senior Business Analyst (Payments Implementation - App & Web Focus) – Freelance** We are seeking a Senior Business Analyst to join a customer in the financial services sector for a long-term freelance mission. The consultant will support a range of ongoing digital projects focused on mobile applications and web platforms, with particular emphasis on the...