Emplois de customer support agent – Bruxelles

Fortinet is seeking a Service Relationship Manager to lead strategic customer engagements in Belgium, based in Diegem. The role focuses on driving customer value, governance across service delivery, and proactive issue resolution with cross-functional teams.You will liaise with Technical Account Managers and Sales to ensure optimal consumption of Advanced...

Over AMP AMP (bpost group) is het grootste persverdelingsbedrijf van België. Met 500 werknemers bouwen we het grootste en meest winstgevende netwerk pers- en buurtwinkels in België. Vanuit 5 distributiesites en kantoren in Vlaanderen, Brussel en Wallonië bedienen we 4.500 persverkooppunten en verdelen we dagelijks 425.000 magazines en 260.000 kranten....

Locations: Poland (Gdansk) - France (Paris) - Belgium (Bruxelles) - Netherlands (Weert) We are open to candidates based in any of the following locations: Poland (Gdansk), France (Paris), Belgium (Brussels), and the Netherlands (Weert). As we operate in a hybrid working model, the employee will need to be based in one of these locations and able to work from...

See what you can do with Prophix Finance teams across 100+ countries use Prophix One™ to replace manual processes with intelligent planning, reporting, and automation. We are a globally connected team and we are growing. If you are looking for a role where your work reaches customers across industries and borders, and where the people around you are...

Customer Retention Expert In this role, you’ll help keep customers satisfied and loyal by developing targeted retention campaigns and action plans. You’ll focus on reducing churn and supporting growth, while identifying and addressing issues that affect the performance of our products and services—particularly technical issues that impact the customer...

Customer Lifecycle Expert (Retention) In this role, you’ll help keep customers happy and loyal by creating targeted retention campaigns and action plans. You’ll focus on reducing churn, supporting growth and working with teams across Orange to spot and address issues that affect the customer experience. The role combines campaign management with...

Are you ready to take on a new challenge & join our Sales & Service team as a Customer Advisory Manager? We are currently looking for talented and motivated people who will: Support in shaping the agenda of multiple C-level positions on the customer agenda. Operate with a client-first mindset and shape the path to deliver successful outcomes by...

Duties Develop, maintain and model NATO Communications Reference Architectures using ArchiMate, ensuring alignment with stakeholder requirements and NATO’s digital transformation objectives. Lead the modelling of reference architectures and support the delivery of stakeholder-approved architecture artefacts. Contribute to the design, development and...

Communications Standards Support Services IT Services Type: Contract Country: Belgium City: Brussels Security: Needed Company: NCIA Essential Qualifications/Experience: The contractor must possess a university degree in a relevant CIS field such as systems science, or an equivalent technical qualification The contractor must possess a relevant qualification...

Business & Functional AnalystTurn complex business needs into reliable billing solutions. Join TAR-Billing in a hands-on role combining business and functional analysis.ING supports internal career moves before recruiting externally.Your team and its impactTAR-Billing executes pricing rules, bills customers and collects fees across Private Individuals,...

Fortinet, Inc. is seeking a Service Relationship Manager based in Diegem, office-based 4 days a week. The role focuses on building pivotal relationships with strategic customers to deliver Advanced Support and maximize value from Fortinet products and services.The SRM works collaboratively with the Technical Account Manager, aligns deliverables with customer...

Kidde Global Solutions is seeking a Global Technical Support Manager to lead and develop Tier 1 and Tier 2 support teams. You will ensure exceptional customer experiences through proactive escalation handling and data-driven performance management, partnering with product teams and leadership to drive continuous improvement.You will oversee the full case...

À PROPOS DE NOUS Indie Campers est un leader mondial du voyage sur route, exploitant l’une des plus grandes flottes de campervans au monde. Les activités de Support & Cleaning sont essentielles pour garantir que chaque véhicule soit impeccable, sûr et prêt pour le client suivant, influençant directement la satisfaction client et l’efficacité...

Sales / Revenue / CS Operations ExpertJob Type: ContractorLocation: RemoteRole OverviewWe are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.Key...

How do you help make a difference?As a Business Area Manager – Real Time Operations, you lead a portfolio of mission-critical applications that enable train operations, traffic management, incident management, security management and real-time decision making. You contribute to the operational heart of the Belgian railway system by ensuring the...

Description :For over 150 years, our dedication to being the for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank...

How do you help make a difference?As a Solution Designer, you join the AnalySD team of analysts and solution designers within YPTO’s Business Area "Commercial Channels & Products" and contribute to shaping SNCB-NMBS’s commercial channels and product offerings, driving innovation and enhancing the overall customer experience.The Business Area "Commercial...

Description :For over 150 years, our dedication to being the for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank...

Join Satellit as a Functional Analyst responsible for shaping and documenting requirements for a B2B web portal and other digital customer channels used by Sales and Customer Operations. You will run stakeholder discovery, convert needs into development-ready specifications and user stories, MAP and model end-to-end processes, assist testing and user...

Description :For over 150 years, our dedication to being the for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank...