Medical Product Specialist
Il y a 2 mois
En tant que Medical Product Specialist, tu es l'interlocuteur des clients et des collègues pour l'ensemble des produits utilisés dans les différentes thérapies du client. Tu connais les produits de A à Z et ce dans tous les circuits de distribution allant de l'achat chez le fournisseur à la livraison au patient/client.
Pour ce faire, voici les tâches qui t'incombent :
- Gérer la qualité des équipements médicaux et des accessoires connexes utilisés dans le cadre des différentes thérapies
- Assurer le support aux clients qui sont des professionnels de la santé en répondant à leurs questions en lien aux produits et équipements installés. Une grande partie concerne le support aux laboratoires du sommeil par rapport aux appareils utilisés pour le diagnostif de l'apnée du sommeil (polysomnographie et polygraphie)
- Fournir une formation aux nouveaux clients et assurer la formation continue des clients existants
- Participer à la formation des employés et assurer une connaissance complète des produits et matériaux
- Se tenir informé des évolutions technologiques et scientifiques
- Assurer le suivi des plaintes et des non-confirmités liées aux produits (y compris les avis de sécurité et les rappels de produits)
- Apporter un support à l'équipe commerciale et le département Qualité
Le bureau se situe à Lessines mais tu es amené à devoir te déplacer dans toute la Belgique.
ervaring
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