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Technical support representative
il y a 3 semaines
For an international technical company, we are looking for a technical support representative.
In the position of technical support representative you will be the point of contact for both the professional customers as well as private individuals.
Your tasks include:
- Interacting with customers and answering their questions in a timely manner.
- Processing, managing and creating quotes within the ERP system.
- Assisting the customer service team in handling customer complaints.
- Assisting the marketing department by proofreading drafts.
- Developing technical simulations by using specific software products.
- Coordinating the work of other departments.
- Providing support for troubleshooting.
ervaring
3-5 jaar
taken
- Planning / personeelsadministratie
- Dispatchen / telefooncentrale
- Klachtenbehandeling verzorgen
- Offertes opmaken
- Advies verlenen
jouw aanbod
You are fluent in German and have an advanced level of English.
You have a first experience within customer service in an industrial environment.
You have experience working with SAP and thermodynamics.
You are skilled in making engineering drawings.
You have great communication skills and are eager to learn.
You are a team player and flexible.
You possess technical knowledge and a growth mindset.ons aanbodA fixed contract.
A salary of 4000 gross.
Growing opportunities within an international company.
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