Solution Analyst

il y a 2 semaines


Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps plein

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Orange is the next generation operator in the Belgian Telecom market. We are continuously investing in our IT department and maybe your talent is the one we are currently looking for

Sounds good?

Then you might be glad to know that we are looking for a Solution Analyst. The teams to reinforce are dealing with the E2E Order Management stack (CRM, order management, resource management, billing, etc.) & their integration. The domain covers Fixed communication specificities.

Your mission:

  1. As Solution Analyst, you manage different types of projects where you support the business requirements phase, define the solution, specify the requirements towards the IT suppliers, and follow the implementation of the solution until delivery in the hands of business.
  2. You manage and coordinate the delivery of external partners and are responsible for following the planning, quality, and cost of the suppliers.
  3. You will work mainly in project mode (Agile or waterfall) and be in charge of the follow-up in accordance with governance, being in contact with different people and departments (business Marketing, architecture, IT partners, testing, customer service…).
  4. You will develop proven experience in implementation, allowing practical knowledge of integration challenges (performance, negative flows, error management, etc.).
  5. You manage and coordinate the validation of the results with partners & stakeholders and are responsible for the preparation & execution of the move to production.
  6. You will look at technology and market trends that may impact your domain and take a supporting role in identifying opportunities to introduce such technologies in the Orange landscape.

Your profile:

  1. You have a Master's degree in civil engineering, computer sciences, physics, or mathematics.
  2. You have previous experience as a business analyst.
  3. You have good overall IT knowledge & expertise.
  4. Ideally, you have experience with multi-layer CRM systems.
  5. Experience in project management is considered a strong plus.
  6. You are fluent in English; knowledge of Dutch and/or French is a plus.
  7. You are structured and analytical.
  8. You possess good communication and stakeholder management skills.
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