Incident manager for CLT
il y a 4 jours
Overview Join to apply for the Incident manager for CLT role at ING Belgium. The purpose of your role is to ensure the availability of the Customer Loyalty Teams in Belgium by managing their incidents. The team is located at different CLT locations in Brussels, Ghent, and LLN. Your primary working location will be Brussels, with flexibility to work at other locations if needed. Responsibilities You coordinate incidents impacting the CLT You communicate with a clear storyline towards the impacted CLT members and other relevant stakeholders You represent the CLT organisation during incidents in the (virtual) war room You are willing to work in an on-call system to ensure availability of our team 24/7 You will work on different projects with a focus to avoid impact for CLT (e.g., decoms, hardware rollout) You develop improvements to detect incidents before the customer notices them You create workaround scenarios and provide client and employee impact calculations You use stakeholder management to make agreements on both future and current incidents and resolutions You ensure the incident management process is well known within the different client services organisations (Retail, Business, KYC and Fraude) We look for Knowledge Bachelor or an equivalent level of work experience A relevant knowledge or work experience within preferably Incident management, ITS organisation AND/OR Technical support is a plus Knowledge of the bank world, business and products is a plus Communication A good knowledge of Dutch, French and English A good communicator, both in speaking and in writing Can represent the manager in meetings and projects Is comfortable in contact with senior management An excellent team player Problem Solving A do it, try it, fix it mentality Strong analytical skills Ability to provide creative solutions Proactivity: takes ownership to find proactive solutions and workaround processes We offer you A clear purpose, a unique offer and a range of flexible compensation and other benefits Personal growth & challenging work with opportunities to realise your ambitions An informal, dynamic environment with supportive colleagues Job details Seniority level: Entry level Employment type: Full-time Job function: Information Technology #J-18808-Ljbffr
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Major Incident Manager Voor Belfius 220617d
il y a 2 jours
Brussels, Belgique Penta Recruitment Temps pleinAanvraag Belfius Major Incident Manager Info vacatureTermijn 12 maanden Locatie (mogelijkheid thuiswerk) Brussel Thuiswerk te bespreken Opleiding/diploma Bachelor of master Ervaringvereisten Meerdere jaren ervairng in IT en vertrouwd met ITIL teminologie Minimale kennis van ITIL sofware pakketen. Ervaring met functioneel management van...
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Incident/release manager @ Itsme
il y a 2 semaines
Brussels, Belgique Amon Temps pleinCompanyBelgian Mobile ID, known for the innovative itsme app, is one of Europe's fastest-growing scale-ups. In 2017, itsme was founded through a unique collaboration of seven Belgian market leaders from the banking and telecommunications sectors with a clear mission: to offer a state-of-the-art digital identity solution to everyone, enabling secure and...
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Incident Analyst
il y a 4 semaines
Brussels, Belgique Stott and May Temps pleinCybersecurity Incident Responder / SOAR Automation Specialist (2 consultants)Contract type: Freelance / B2BLocation: Brussels, BelgiumWork mode: Mainly onsite (90–100%)Duration: Long-term assignment - up to 3 years projectEligibility: EU nationality requiredRole OverviewA large, highly regulated international client is seeking a Cybersecurity...
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Incident Analyst
il y a 3 semaines
Brussels, Belgique Stott and May Temps pleinCybersecurity Incident Responder / SOAR Automation Specialist (2 consultants)Contract type: Freelance / B2BLocation: Brussels, BelgiumWork mode: Mainly onsite (90–100%)Duration: Long-term assignment - up to 3 years projectEligibility: EU nationality requiredRole OverviewA large, highly regulated international client is seeking a Cybersecurity...
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Incident Analyst
il y a 2 jours
Brussels, Belgique Stott and May Temps pleinCybersecurity Incident Responder / SOAR Automation Specialist (2 consultants)Contract type: Freelance / B2BLocation: Brussels, BelgiumWork mode: Mainly onsite (90–100%)Duration: Long-term assignment - up to 3 years projectEligibility: EU nationality requiredRole OverviewA large, highly regulated international client is seeking a Cybersecurity...
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2806 Cybersecurity Incident Mgmt Support
il y a 4 jours
Brussels, Belgique Contact One Communications, Inc. Temps pleinCybersecurity incident management - Policy development - Administrative support **SCOPE OF WORK** The contracted individual must be able to perform effectively and efficiently with mínimal supervision the following tasks: - Support Enterprise cyber incident management and response efforts, in particular ensuring appropriate coordination across Enterprise...
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Chief Identity Access Manager
il y a 2 semaines
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il y a 4 jours
Brussels, Belgique Proximus Group Temps pleinTravailler chez Proximus, c’est suivre une devise bien claire : Think Possible. Nous partons toujours du principe qu’une chose est possible, même si elle semble impossible. Plus qu’une devise, c’est un état d’esprit qui ouvre tout un monde de solutions numériques. Des solutions pour une vie plus simple. Et un mode de travail plus intelligent. Au...
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il y a 5 jours
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il y a 4 jours
Brussels, Belgique ARHS Developments Belgium Temps pleinCompany Description** AR**Ƞ**S?** Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services. We are composed of 13 entities across 6 countries that are unified by the Arηs Group, with...
