Innova - Functional Analyst
il y a 3 semaines
Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that meet the evolving needs of its stakeholders. The Business Analyst (Cards/Wero) will play a key role in implementing Wero within client's systems. This person will bridge business needs, technical teams, and external partners — ensuring that requirements are clear, user stories are well-defined, and testing runs smoothly. Main responsibilities Business analysis & documentation: Gather, clarify, and document business requirements for Wero integration (especially onboarding and peer-to-peer payment flows). Translate business needs into clear user stories and functional specifications for IT teams. Define acceptance criteria for each story (what "done" means). Coordination & communication: Act as a bridge between different teams: business stakeholders, IT developers, testers, and external Wero partners. Follow up on progress and ensure that all parties are aligned on timelines and deliverables. Communicate issues, dependencies, or blockers promptly. Testing & quality assurance: Support or lead testing activities for user stories (functional, integration, and acceptance tests). Validate that new features work as expected before go-live. Report and track bugs or issues to ensure proper resolution. Incident & problem management: After rollout, help manage incidents and defects: analyze the root cause, log issues, and coordinate fixes with technical teams or third parties. Support production stability and continuous improvement.
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Innova - Functional Enterprise Architect
il y a 2 semaines
Brussels, Belgique Innova Temps pleinWe're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. 🔍 what you'll do Evaluate and select the right...
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Innova - IAM Business Analyst
il y a 3 semaines
Brussels, Belgique Innova Temps pleinYour responsabilities Primary tasks and responsibilities: Lead and facilitate workshops with business and technical stakeholders to gather and validate business, functional, and non-functional requirements. Translate business needs into clear, structured, and actionable requirements aligned with IAM best practices. Develop and document the Target Operating...
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Innova - IAM Business Analyst
il y a 2 semaines
Brussels, Belgique Innova Temps pleinYour responsabilities Primary tasks and responsibilities: Lead and facilitate workshops with business and technical stakeholders to gather and validate business, functional, and non-functional requirements. Translate business needs into clear, structured, and actionable requirements aligned with IAM best practices. Develop and document the Target Operating...
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Innova - Senior Tester
il y a 15 heures
Brussels, Belgique Innova Temps pleinAre you ready to contribute to one of the most impactful transformations happening in Europe's energy landscape? Belgium is undergoing major shifts in renewable integration and long-term energy planning, and we're looking for an experienced Tester to support key digitalization and maintenance transformation projects. As part of this mission, you'll work...
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Innova - Functional Enterprise Architect
il y a 3 semaines
Brussels, Belgique Innova Temps pleinOur client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that...
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Innova - Functional Enterprise Architect
il y a 2 semaines
Brussels, Belgique Innova Temps pleinOur client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that...
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Innova - Process Analyst (Contact Centre & Back Office Processes)
il y a 1 semaine
Brussels, Belgique Innova Temps pleinProcess Analyst - servicing transformation project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Innova - Business Analyst – Cybersecurity & Identity Access Management
il y a 3 semaines
Brussels, Belgique Innova Temps pleinJoin a global financial services organization driving transformation in cybersecurity and digital identity. We're looking for a Business Analyst - Identity and Access Management (IAM) to contribute to a large-scale program enhancing governance, compliance, and secure access to critical systems and applications. You'll be part of the Cyber Information...
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Innova - Business Analyst – Cybersecurity & Identity Access Management
il y a 2 semaines
Brussels, Belgique Innova Temps pleinJoin a global financial services organization driving transformation in cybersecurity and digital identity. We're looking for a Business Analyst - Identity and Access Management (IAM) to contribute to a large-scale program enhancing governance, compliance, and secure access to critical systems and applications. You'll be part of the Cyber Information...
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Innova - CRM & Customer Experience - Analyst / Architect
il y a 1 semaine
Brussels, Belgique Innova Temps pleinWe're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. 🔍 what you'll do Evaluate and select the right...