Customer service German+ English and French or Dutch
il y a 3 jours
Your New CompanyOur client, the Volvo Group, is at the core of modern society. They are looking for people who want to use their expertise to shape sustainable transport and infrastructure solutions. You will join Volvo Action Service (VAS), a department that supports Volvo Group customers across Europe whenever one of their vehicles has a problem, managing the entire process from the initial call to the final invoice. Great customer service is at the heart of their operation, with a proactive approach to getting vehicles back on the road as quickly and smoothly as possible. The team is diverse, speaks 21 different languages, and is passionate about providing the best possible customer experience.Your New RoleAs a Customer Relations Specialist, you will be responsible for the entire process of a customer or dealer complaint. You will take full ownership of the case, from the moment it is received until it is completely resolved. You will act as the central point of contact between all relevant parties, including customers, dealers, and internal departments. Your role is crucial in ensuring a smooth and timely resolution for every issue.What You Will Do:Complaint Management: Own the full process of a customer or dealer complaint.Investigation: Investigate what happened and act as a liaison between all relevant parties.Problem-Solving: Drive the conversation forward to resolve problems in a timely manner.Financial Resolution: Conclude the complaint by assigning responsibility and securing any financial resolutions.Continuous Improvement: Contribute to the company's continuous improvement by sharing relevant feedback with internal teams and other stakeholders to improve future performance.Your ProfileProblem-Solver: You are a proactive problem-solver with the ability to see the bigger picture. You enjoy negotiating resolutions between parties with different perspectives.Customer-Focused: You are customer-centric and always strive for the best possible service and solution.Communicator: You are a confident communicator who can adapt your style to make every customer feel heard and supported.Organized: You are well-organized and detail-oriented, and you are comfortable working towards deadlines and targets.Team Player: You enjoy working in a team and supporting your colleagues.Languages: You are fluent in German, English and Dutch of French.What You Will Get In ReturnSalary & Benefits: A competitive salary with meal vouchers, transport costs, and more.Flexibility: Fully flexible working hours and a good work-life balance.Development: Opportunities to grow within the company, with access to well-being services and an on-site restaurant.International Environment: You will work in an international setting and collaborate with colleagues from all over the world.
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Customer service German+ English and French or Dutch
il y a 3 jours
Ghent, Belgique Hays Temps pleinYour New Company Our client, the Volvo Group, is at the core of modern society. They are looking for people who want to use their expertise to shape sustainable transport and infrastructure solutions. You will join Volvo Action Service (VAS), a department that supports Volvo Group customers across Europe whenever one of their vehicles has a problem, managing...
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Ghent, Flemish Region, VLG, Belgique C&D Talent Advisory - Academy Temps plein**Location:** Porto, Portugal (On-Site) - Relocation Support For EU-Citizens **Contract:** Full-time | Monday–Friday | 09:00–18:00 **Languages:** Dutch + English (C1) **or** German + English (C1) **Salary:** €18,200 gross/year (base salary: €1,300 × 14 months) **Additional Compensation:** Attendance bonus (€300 × 11...
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German and Czech Speaking Service Coordinator
il y a 1 jour
Ghent, Flanders, Belgique Cross Border Talents Temps pleinDescriptionWe are a leading company in the automobile industry, known for delivering high-quality service and innovative solutions. Our Ghent office plays a pivotal role in managing service operations across Europe, particularly focusing on customer relations in German- and Czech-speaking markets. As we continue to expand, we are looking for driven...
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Polish & German Speaking Service Coordinator
il y a 1 jour
Ghent, Flanders, Belgique Cross Border Talents Temps pleinDescriptionOur company is a leading automobile manufacturer with a strong presence in Belgium and across Europe. We pride ourselves on delivering exceptional customer service and maintaining high standards in all aspects of our operations. As we continue to expand, we are seeking a dynamic and multilingual individual to join our team as a Service Coordinator...
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Customer Service Dutch + English
il y a 1 jour
Ghent, Belgium Velenosi&Meredith Temps pleinDutch-speaking professionals now have the chance to step into a secure, rewarding Customer Service role in Sofia, a role that blends language skills, international exposure, and financial stability. This isn't just traditional customer service. You'll act as a trusted partner for Dutch-speaking clients, handling inquiries with professionalism, clarity,...
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Dutch Speaking Customer Service Representative
il y a 21 heures
Ghent, Belgique Essence Coaching Group Temps pleinDutch Speaking Customer Service Representative Location: Athens, Greece Schedule: Monday -Sunday, 08:00 00:00 (rotational shifts) Salary: 1,500 Euro gross per month About the Job Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in Athens and support customers of a global travel platform. This role...
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German & Lithuanian Speaking Service Coordinator
il y a 1 jour
Ghent, Flanders, Belgique Cross Border Talents Temps pleinDescriptionAre you a driven professional with excellent communication skills and a passion for customer service? Are you fluent in German and Lithuanian? If you're looking for a dynamic role with the flexibility to work both remotely and in the office, this opportunity is perfect for you! We are seeking a Service Coordinator to join our team in Ghent,...
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Customer Care | ENG
il y a 4 semaines
Ghent, Belgique Adecco Belgium Temps pleinJob description Join the Volvo Group, a global leader in sustainable transport solutions. As part of the trucks division, you'll support customers across Europe — ensuring their vehicles get back on the road quickly and smoothly. If you're fluent in German, French, and English, and passionate about solving problems and helping people, this could be your...
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Dutch Speaker Customer Service
il y a 1 jour
Ghent, Belgium FH Collective Academy Temps pleinJoin the Booking Team as Customer Support Agent (Dutch + English) Fully Remote! Position: Customer Support Agent (Dutch+ English) Location: Remote / Athens, Greece Start Date: 26th December 2025 Working Hours: Mon/Friday 10:00- 18:30 and Saturday/Sunday 11:00-7:30 Rotative Salary: 1,500 x 14 Join the Booking.com team as a Customer Support Agent...
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New!!
il y a 1 jour
Ghent, Belgium Cross Border Talents Temps pleinNew! Work Remotely from Greece | Customer Service Jobs for Dutch, German, French, Italian, Spanish, Czech & Danish Speakers | Relocation Support Included Now Hiring Multiple Remote Positions from Beautiful Greece! Are you a Dutch, German, French, Italian, Spanish, Czech, or Danish speaker? Have you ever dreamed of living in sunny Greece while...
