Interim Commercial Director

Pandox Brussels, Brussels Region, Belgium Interim Commercial Director (incl consultancy) – Minimum 6 Months We are seeking a dynamic, results‑oriented Interim Commercial Director (incl consultancy) to lead our Sales, Marketing, Meetings & Events (M&E), and Reservations teams at Hilton Brussels Grand Place. Key Responsibilities Sales & Business Development Guide, support, and motivate the Sales team to consistently meet and exceed targets across all market segments. Develop and implement innovative sales strategies to drive market share growth, with a focus on corporate, leisure, and MICE business. Build and maintain strong relationships with key clients, partners, and accounts to secure business and foster long‑term loyalty. Monitor market trends and competitive activity, identifying opportunities and risks and adjusting strategy accordingly. Marketing Ensure all marketing initiatives reflect Hilton brand standards and effectively highlight the unique strengths of the hotel. Design and execute marketing campaigns and promotions to increase direct bookings, enhance visibility, and generate incremental revenue. Oversee digital activities including website content, social media presence, and online advertising to strengthen the hotel’s online performance. Meetings & Events (M&E) Create and implement a robust M&E strategy aimed at maximizing revenue from events, conferences, and group bookings. Collaborate closely with the M&E team to ensure an exceptional client journey from inquiry to post‑event follow‑up. Work hand in hand with operational teams to ensure flawless event delivery and consistent service excellence. Reservations Ensure effective use of reservation systems and maintain accuracy and efficiency in all booking processes. Enhance the reservation experience by ensuring prompt, professional, and customer‑focused handling of all inquiries. Candidate Profile Proven experience in Sales, Marketing, M&E, and Reservations within the hospitality sector, ideally in upscale or luxury hotels. Strong leadership abilities with a track record of building, motivating, and developing high‑performing teams. Fluent in English and French; Dutch is a plus. Excellent communication & interpersonal skills, with the ability to establish strong relationships internally and externally. Analytical and strategic mindset, comfortable using data to drive performance. Innovative and adaptable, with the ability to respond quickly to evolving market conditions. What to Expect When Working at Hilton Brussels Grand Place Collaborative Work Environment: Be part of a dynamic and supportive team where creativity and innovation are encouraged. Professional Development: Access to continuous learning, training, and opportunities for skill enhancement. Competitive Compensation Well‑being Culture: Enjoy initiatives focused on mental health, wellness, and overall well‑being. Exclusive Discounts: As part of the Pandox portfolio, benefit from attractive discounts at our Belgian hotels. As a Hilton Team Member, enjoy worldwide discounts in thousands of Hilton properties. Responsible Business Initiatives: Contribute to meaningful social and environmental responsibility projects. Recruitment Process If you’re motivated to take on this exciting challenge and bring your expertise to our exceptional team, send us your CV We are committed to diversity, inclusion, and equal opportunities. If you are a person with a disability and require adjustments during the hiring process, please let us know. We look forward to welcoming you to Hilton Brussels Grand Place #J-18808-Ljbffr