Logistics Operations Communication Associate

il y a 1 semaine


Bruxelles, Région de Bruxelles, Belgique Freight Appointments Temps plein

Functietitel: Logistics Operations Communication Associate (Starter)

Locatie: Mechelen, België

Type dienstverband: Voltijds

Salaris: €3.900 per maand

Vakantiedagen: 29,5 dagen per jaar

Over de Rol:

Wij zijn op zoek naar een gemotiveerde en enthousiaste Logistics Operations Communication Associate om ons team te versterken en een toonaangevende internationale logistieke klant te ondersteunen. Dit is een boeiende startersfunctie voor iemand met een achtergrond in retail, horeca of een vergelijkbare klantgerichte sector, die graag de overstap maakt naar de dynamische wereld van logistiek.

In deze rol speel je een sleutelrol in het beheren van interne communicatie, het waarborgen van een vlotte informatiestroom tussen teams en het ondersteunen van de operationele doelstellingen van de klant. Je werkt in een snel tempo en samen met diverse teams om effectieve communicatiestrategieën te ontwikkelen en een uitstekende klanttevredenheid te behouden.

Verantwoordelijkheden:

  • Ontwikkel en voer interne communicatieplannen uit ter ondersteuning van de logistieke operaties van de klant.
  • Maak boeiende content voor interne kanalen (e-mails, nieuwsbrieven, intranet, enz.).
  • Werk samen met verschillende teams om consistente berichtgeving en afstemming met bedrijfsdoelstellingen te waarborgen.
  • Behandel diverse klantvragen, volg deze op en geef feedback.
  • Dagelijkse communicatie met de klant over geplande transporten en logistieke operaties.
  • Verzamel informatie, maak rapporten op en monitor de kwaliteit van geleverde diensten.
  • Draag proactief ideeën aan om de serviceverlening en klanttevredenheid te verbeteren.
  • Bouw en onderhoud sterke klantrelaties.
  • Monitor en rapporteer over de kwaliteit van diensten die door leveranciers worden geleverd.

Wat Wij Zoeken:

  • Een achtergrond in klantenservice of interne communicatie, zoals bijvoorbeeld retail, horeca of een vergelijkbare klantgerichte sector.
  • Vloeiend Nederlands en Engels (zowel schriftelijk als mondeling). Kennis van Frans is een pluspunt.
  • Ervaring of interesse in interne communicatie (starters zijn welkom).
  • Kennis van Microsoft Office, vooral Excel.
  • Een proactieve, detailgerichte instelling met een passie voor leren en groei.
  • Bereidheid om in ploegendiensten te werken: 08:00–16:00, 14:00–22:00 of 22:00–06:00.
  • Een positieve houding, commerciële flair en een klantgerichte aanpak.
  • Het vermogen om onder druk kalm te blijven en klanttevredenheid voorop te stellen.

Waarom Bij Ons Werken?

  • Carrièremogelijkheden: Dit is een uitstekende kans om je vaardigheden te ontwikkelen en een carrière in de logistieke sector op te bouwen.
  • Concurrerend Salaris: Verdien €3.900 per maand met groeimogelijkheden.
  • Ruim Vakantiedagen: Geniet van 29,5 betaalde vakantiedagen per jaar.
  • Dynamische Omgeving: Werk samen met een wereldleider in logistiek en maak deel uit van een ondersteunend, vooruitstrevend team.
  • Work-Life Balans: Gestructureerde ploegendiensten om je tijd effectief in te delen.
  • Internationale Exposure: Maak deel uit van een wereldwijd netwerk dat diversiteit en innovatie stimuleert.


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