Customer Order Processor
il y a 3 semaines
Waters are hiring
This is a unique opportunity to work at one of the leading companies in Chromatography and Mass-Spectrometry. This role can be based from our Belgium, German or Italy office locations.
The successful candidate will work closely with Account Managers and Service Managers in their territory to ensure orders are processed and dispatched in a timely manner to improve customer success and utilise field resources effectively. You will ensure that all orders are recorded, checked and invoiced accurately and in a timely manner, including validation of discounts.
This is a FTC for 11 months.
Responsibilities- Processing of consumable orders.
- Handle customer requests efficiently and expertly by telephone or email.
- Accurately raise, credit and re-invoice orders, using approved systems and processes.
- Ensure that any customer specific product or site specifications are accurately communicated to distribution and manufacturing.
- Liaise with Credit Control concerning new account details and/or credit queries.
Professional level of German and English languages. Any other European language is an advantage. Strong customer focus. Attention to detail and accuracy. Proven Excel skills. Good communication skills, able to communicate effectively with various partners. SAP experience would be an advantage. Strong time management and organisational skills. Ability to collaborate and work in a team. Professional experience in customer service is an advantage but not essential.
Company DescriptionWaters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
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