Help Desk Support Specialist

As an IT technical support officer, you'll install and configure computer systems, diagnose hardware and software faults, and solve technical and application problems, either over the phone or in person.You'll cover one or more areas of expertise, depending on the size of the organisation you work for. It's common practice for a technical IT support team to...

Under the direction of the global Help Desk Manager, the Help Desk Analyst is responsible for providing technical assistance and support to end users regarding computer systems, networks, software, and mobile devices. Working from the MPA's Brussels office, this person will also function as the on-site contact for the central IT team in Los Angeles.Key...

Business & ICT Consulting operates from Belgium and Luxembourg; making it easier for its customers to implement and manage their ICT departments truly aligned with new arising models of organizations built on sustainable development and innovation.Job DescriptionWe are actively looking for a Junior IT Help Desk Technician to provide user support and customer...

Nature Of The TasksService desk agent, incident agent and analyst, problem agent and analystIncident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident informationRecording & tracking Problem...

As a service desk operator, you'll be the first point of contact for computer users who've got problems or need assistance. You may be working for an information technology company helping its customers, or as part of an internal service desk team supporting other employees. Either way, you'll be helping users to continue working efficiently and increasing...

Job title: Helpdesk employeeLocation: Brussels, BelgiumDuration: 6 months+ extensionsJob DescriptionDemonstrable experience in using service desk tools (e.g. Omnitracker) and managing a cmdb., Must haveLanguage requirement: Dutch at European CEFR - level C2, Must haveDemonstrable experience as a helpdesk employee 1st and 2nd line, Medior ( 3,00 years), Must...

Standard IT Support Specialist We are seeking an experienced IT Support Specialist to join our team in Brussels. In this role, you will be responsible for first- and second-line support, incident management, and problem analysis, ensuring excellent service delivery and a high rate of first-call resolution. The position involves both remote and on-site...

Job Responsibilities:Service desk agent, incident agent, and analyst, problem agent, and analystIncident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident and request informationParticipating in...

Social network you want to login/join with:ResponsibilitiesService desk agent, incident agent and analyst, problem agent and analystIncident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident and request...

We are seeking an experienced Support Engineer to join our team at SANDER. As a member of our Infrastructure team, you will play a key role in ensuring the smooth operation of our software systems.Your primary responsibility will be to help resolve technical issues and provide exceptional customer service. You will work closely with other team members to...

An NGO active in the health sector, researching treatments for diseases.Position: Service Desk EngineerThe Service Desk Engineer ensures end-users can make the best use of their equipment and applications. He/she participates in the setup and configuration of network and cloud infrastructure.Responsibilities:Provide support in case of user requests or...

We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in...

**Job Description**We're looking for a dynamic and motivated individual to fill the role of Front Desk Associate - Sales and Support. In this position, you will be responsible for managing customer interactions, promoting our services, and providing top-notch support to our members.

We are seeking a Desktop Support Engineer in Brussels, Belgium. Experienced in installation, configuration and OS troubleshooting • Experienced in Asset Management Should have experience in application support • Understanding of ticketing process incident/service requests • Understanding of Service desk process of logging tickets and allocation. ...

We are seeking IT Specialist to support our ASN (RD&A) team at the Pentagon supporting the Assistant Secretary of the Navy. Position is 100% onsite.What will you do?Candidate will provide comprehensive Information Technology support to all ASN (RD&A) personnel.Responsibilities:Provide full Navy and Marine Corps Intranet (NMCI) Continuity of Service Contract...

About the Role:As a skilled IT Support Specialist at Getronics, you will play a vital part in delivering exceptional service to our diverse range of users. With a strong focus on first- and second-line support, incident management, and problem analysis, you will ensure that our clients receive top-notch assistance. Your Key Responsibilities:Serve as the...

Standard IT Support Specialist We are seeking an experienced IT Support Specialist to join our team in Brussels. In this role, you will be responsible for first- and second-line support, incident management, and problem analysis, ensuring excellent service delivery and a high rate of first-call resolution. The position involves both remote and on-site...

Standard IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team in Brussels. In this role, you will be responsible for first- and second-line support, incident management, and problem analysis, ensuring excellent service delivery and a high rate of first-call resolution. The position involves both remote and on-site...

Company DescriptionWe are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while...

ResponsibilitiesJob DescriptionPerform end-user support by providing timely and accurate IT Service Desk services such as incident management, problem escalation, remote assistance, training, and end-user guidance on network systems.Proactively monitor the IT Service Desk incident management system, act on incidents, and alert relevant second-line support in...