Information Technology Support Technician

il y a 5 jours


Laeken, Belgique Ampstek Temps plein

About Us: AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions. Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact. With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed. Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results. Role Title: Desktop/Field Support Technician Location : Brussels, Belgium (Field travel required; must possess a valid driving license and own a vehicle) Language Proficiency: Dutch & French (mandatory) Employment Contract Job Summary We are seeking a proactive and customer-focused IT Support Engineer to provide hands-on technical support for end-user computing devices and IT infrastructure. The role involves troubleshooting hardware and software issues, supporting Windows and macOS environments, managing user access, and assisting with onboarding and offboarding activities. Field travel may be required. Key Responsibilities: Provide hands-on support for laptops, desktops, printers, and networking devices. Perform installation, configuration, and troubleshooting of operating systems and applications. Configure and support Outlook and email clients. Diagnose and resolve hardware-related issues. Install, configure, and troubleshoot software applications. Manage and support Active Directory, including user accounts, group policies, and Secure LDAP. Provide support and maintenance for Windows 10 related issues. Support and maintain macOS devices, mobile devices, and peripherals. Assist with user onboarding and offboarding, including account setup, access provisioning, and asset allocation.



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