Applications Support Agent
il y a 2 semaines
At Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians. The best of ICT with a human touch. Why Join Axians European Institutions' Team? Multicultural Environment 🌍: You will work alongside professionals from all over the world, fostering a diverse and enriching workplace. Diverse Projects 📝: Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions. Skill Development 🚀: Work in a knowledge-driven environment where you'll continually develop both technical and professional skills through exposure to complex projects. Long-term Opportunities 🏆: Our partnerships with European Institutions offer stable, long-term roles where you can make a real difference on a European scale. Contributing to European Initiatives 🏛️: Make a meaningful impact on regional and global challenges. We are seeking an Application Support Agent L1 to join our team in Brussels for a short-term contract from the 5th of January until the 31st of March 2026. There are possibilities to extend in a long-term contract.Description of tasks• Receive and log requests/ incidents & questions from users (by e-mail, phone, or face to face); provide technical support, investigate problems, and determine appropriate actions.• Keep end-user informed on request status and progress.• Participate to meetings with the development team.• Improve documentation/ manual for training/shared knowledge.• Deliver training to Commission Staff.Knowledge and skills• Higher education or equivalent overall experience.• A first successful experience in user support (minimum 1 year).• European level C1 in French and English is mandatory.• Have a good analytical skill and quickly understand process.• Be solution oriented as well proactive and reactive to any problem.• High communication skills and ensure customer satisfaction.• Ability to work in an international/multicultural environment.• Strong team player with excellent relationship skills.• You are stress resistant and can impart knowledge at various levels.Miscellaneous:• Any other language is an asset.• ITIL Foundation Certified.• Experience in European Institution is an asset.
-
Applications Support Agent
il y a 6 jours
Brussels, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians. The...
-
Applications Support Agent
il y a 3 jours
Brussels, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians. The...
-
Applications Support Agent
il y a 2 semaines
Brussels, Belgique Axians Portugal Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024.Axians. The...
-
Application Support Agent
il y a 4 jours
Brussels, Belgique Axians Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We’re present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024. Axians....
-
Application Support Agent
il y a 4 jours
Brussels, Belgique Axians Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024. Axians....
-
Application Support Agent
il y a 4 jours
Brussels, Belgique Axians Temps pleinAt Axians, we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. We're present across 38 countries, with more than 16 600 employees and an annual revenue of more than 3.7 billion euros, in 2024. Axians....
-
Technical Support Specialist
il y a 1 semaine
Brussels, Belgique Getronics Temps pleinNature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate First and second-line support: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem...
-
Application Support Engineer
il y a 2 semaines
Brussels, Belgique Nexeo Temps pleinNexeo is currently looking for a Infrastructure Engineer (Freelance or permanent) for a market leader in the Financial industry in Belgium.Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT...
-
Application Support Engineer
il y a 2 semaines
Brussels, Belgique Nexeo Temps pleinNexeo is currently looking for a Infrastructure Engineer (Freelance or permanent) for a market leader in the Financial industry in Belgium.Nexeo Belgium is a consultancy company that supports its clients in the banking, finance and insurance sectors in all phases of their transformation projects: from business consulting to the implementation of IT...
-
Application Support Engineer
il y a 6 jours
Brussels, Belgique CareerWallet Temps pleinSmals realiseert innovatieve ICT-projecten in e-government en e-health voor instellingen uit de sociale zekerheid en de gezondheidszorg. 'ICT for society' is voor Smals meer dan een slogan: alle projecten hebben een positieve maatschappelijke impact. Zo bouwt Smals mee aan het portaal van de sociale zekerheid en het eHealth-platform. Grensverleggende...
