Technical Support Specialist
il y a 14 heures
Nature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rate First and second-line support: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem information Participating in reconfiguration/installation of PC environment Documenting operational support procedures Drafting technical content for knowledge database IT support specialist must be able to perform all tasks of a service desk operator Testing and administration of applications Liaising with system administration and database administration for execution of administration tasks ITSS may be asked to fulfil SDO tasks and vice-versa when working for MEP IT Support General Highly autonomous and broadly IT skilled Problem solving skills Analysis And Technical Skills Very good skills in all of the MS office applications Very good skills with end user computers and, more specifically, Windows computers Good understanding of the main mobile devices platforms and core mobile applications ITIL V4 Foundation Certified ExperienceMinimum of 3 years of relevant professional experienceLanguage And Communication Skills Fluent in both English/French both written and oral Part of the consultants needs to be fluent in German both written and oral as well Knowledge of additional official EU languages may be considered an asset Very good communication skills with diplomatic and user oriented approaches Empathetic and user oriented About GetronicsGetronics is a global ICT integrator with a long history that extends over 135 years. With about 4,000 colleagues across Europe, Asia Pacific, and Latin America, Getronics’ vision is to reimagine the digital future, one customer at a do this by leveraging an integrated and secure-by-design portfolio around Digital Workplace, Business Applications, Smart Spaces, Multi-Cloud, Field & Onsite Support, Service Desk, Network Infrastructure, and Security & Compliance to serve our more than 1,400 customers in both public and private sector.Getronics is the founder and leading member of the Global Workspace Alliance. This unique model provides customers with consistent IT services across 185 countries, with one single point of contact, contract, and billing entity yet maintaining the local touch with flexibility and cultural fit of a local partner.
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Technical Support Specialist
il y a 2 jours
Brussels, Belgique Viva Wallet Temps pleinAPN is your best friend? A firmware update is always a good idea for you? Do you consider problem solving as your strongest skill? If we have just described a typical day of yours, then YOU might be the EXPERT we are looking to ‘’join our forces’’! **The role**: The Technical Support Specialist, will join our Technical Support Team (part of the...
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Technical Support Specialist
il y a 3 semaines
Brussels, Belgique Getronics Temps pleinNature of tasksService desk agent, incident agent and analyst, problem agent and analystIncident analysis, first and second-line customer liaison with the purpose of maximizing the first call resolution rateFirst and second-line support: remote and on-site supportRecording & tracking incident and request informationRecording & tracking Problem...
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Technical Customer Support Specialist
il y a 2 semaines
Brussels, Belgique Ausy Belgium Temps pleinBen je extreem klantgericht, technisch onderlegd en krijg je energie van het oplossen van uiteenlopende problemen? Dan is deze functie als Technical Customer Support Specialist bij Randstad Digital de perfecte uitdaging voor jou!In deze rol ben je het cruciale eerste aanspreekpunt voor eindgebruikers van een van onze toonaangevende klanten. Je duikt in de...
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Tech Support Specialist for Transportation Clients
il y a 2 semaines
Brussels, Belgique WhatJobs Temps pleinTechnical Support Specialist We are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing on-site and remote support for one of our major transportation clients in Brussels. Your primary mission will include handling technical activities, incident...
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Tech Support Specialist for Transportation Clients
il y a 2 semaines
Brussels, Belgique beBeeSolution Temps pleinTechnical Support Specialist We are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing on-site and remote support for one of our major transportation clients in Brussels. Your primary mission will include handling technical activities, incident...
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Technical Project Manager
il y a 1 semaine
Brussels, Belgique NewSpace Technical Temps pleinTechnical Project Manager (Space)Location: Belgium (Onsite)Competitive Salary*Due to strict export control laws, qualifying applicants must be EU Citizen or citizen of NATO member country*NewSpace Technical are looking to hire a Technical Project Manager for our NewSpace client. This is a full-time permanent position, based onsite their office in Belgium.As...
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Technical Support
il y a 2 jours
Brussels, Belgique EQUIP SA Temps pleinDescription de fonction En tant que technical support, vous serez amenés à: - être un spécialiste apprécié du service après-vente - établir des devis et élaborer des projets en collaboration avec l'équipe de vente. - suivre de près les nouveaux développements sur le marché de la mobilité électrique. - assurer la formation des distributeurs...
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Information Technology Support Specialist
il y a 2 semaines
Brussels, Belgique Brayton Global Temps pleinWe are looking for a versatile IT Support Specialist to join our team and work on-site for one of our key clients in Brussels.Tasks:Provide first and second-line technical support, both remotely and on-siteAct as service desk agent and analyst, handling incidents and problems efficientlyAnalyse and resolve incidents, ensuring a high first-call resolution...
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Support Customer Service Medewerker
il y a 2 semaines
Brussels, Belgique beBeeSolution Temps pleinTechnical Support Specialist We are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing on-site and remote support for one of our major transportation clients in Brussels.Your primary mission will include handling technical activities, incident...
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Technical Support Engineer
il y a 2 semaines
Brussels, Belgique LA International Temps pleinThe 5*8 hour L1 service provider Provides first-line technical support for PV inverters, residential/commercial energy storage systems, and related smart energy products via hotline, email, and remote diagnostic tools.Guide customer to collect information and log according Huawei engineer requireAssist to create the ticket for customer according procedure of...
