Customer Success Manager
il y a 2 semaines
As a Customer Success Manager at Vendorvue, you'll be instrumental in enhancing the compliance experience for procurement teams. You'll build strong relationships with clients, understanding their unique needs and ensuring they get the most out of our platform.
You'll tackle challenges in onboarding new customers, guiding them through our features, and addressing any concerns they may have. Your insights will help shape our customer engagement strategies and ensure that our clients achieve their desired outcomes with Vendorvue.
Joining Vendorvue means being part of an ambitious early-stage startup, where you'll have the chance to learn from experienced entrepreneurs and make a significant impact from day one.
We're looking for individuals who say YES—who are adaptable and embrace surprises. If you put customer impact first, speak up, and turn ideas into action while fighting complexity at every turn, then Vendorvue is the perfect place for you
Tasks- Engage with Clients: Build strong relationships with procurement teams by conducting check-ins and gathering feedback to identify their challenges and needs.
- Onboard New Customers: Guide clients through the onboarding process, ensuring they understand our platform and feel confident using its features.
- Monitor Customer Health: Regularly assess client satisfaction and engagement levels, proactively addressing any concerns and identifying opportunities for growth.
- Drive Product Adoption: Develop and implement strategies that encourage clients to utilize all features of the Vendorvue platform, maximizing their value.
- Analyze Feedback: Gather and analyze client feedback to recommend product improvements and inform our customer engagement strategies.
- Experience Matters: You've got at least 2 years of experience in a customer success or account management role, ideally within a SaaS B2B environment. You don't need to be a compliance expert, but you should have a knack for building strong client relationships.
- Understanding the Client: Familiarity with the challenges faced by procurement teams is a plus. Bonus points if you've worked directly with clients to enhance their experience Experience with tools like HubSpot and Intercom will help you manage client interactions effectively.
- Data Savvy: We believe in making data-driven decisions. You should be comfortable analyzing customer feedback and engagement metrics to drive improvements.
- Startup Vibes: If you've been in a startup or scale-up before, you'll fit right in. We move fast and often need to adapt quickly to meet client needs.
- Customer-Centric Mindset: Proven ability to understand customer needs and advocate for their success, ensuring they derive maximum value from our platform.
- Communication Skills: Excellent verbal and written communication skills are essential for engaging with clients and articulating solutions clearly.
- Team Player: Collaboration is key for us. We're looking for someone who's not only skilled but also enjoyable to work with and values teamwork.
- Language Skills: Fluency in English is a must, along with at least one of the following languages: French or Dutch.
- Collaborate with an amazing team and soak up knowledge from seasoned entrepreneurs
- Embrace a culture that values autonomy, allowing you to take ownership of your projects and shine.
- Become part of the lively Ghent tech scene, right in the iconic Wintercircus
And of course, we offer a competitive salary designed to fit everyone's needs.
So, still a YES? We can't wait to hear from you
Please share your application through the form, and we'll get back to you ASAP
#J-18808-Ljbffr-
Customer Success Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Prezly - PR Software Temps pleinImportant: While this is a fully remote role, we only accept candidates within a 2-hour time difference from CET (Central European Timezone).At Prezly, "Customer Delight" isn't just a phrase – it's the heartbeat of our company. As a bootstrapped organization, our customers are our lifeblood. Their success drives our success, and their satisfaction shapes...
-
Senior Customer Success Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Joomag Temps pleinSenior Customer Success Manager (Europe-based, Remote)Trusted by over 5,000 customers and millions of users, Joomag is a digital publishing and content experience platform that helps companies easily create and deliver interactive publications from PDFs or templates. We provide in-depth analytics and behavioral insights to optimize your content strategy,...
-
Manager, Customer Success
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique Apryse Temps pleinJoin to apply for the Manager, Customer Success role at Apryse.The Role:The Manager of Customer Success will lead a team of 8-10 customer success professionals to ensure clients achieve their desired outcomes with our products and services. You will be required to be based in Belgium. This role involves developing strategies to enhance customer satisfaction,...
-
Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Pentera Security Ltd Temps pleinCustomer Success Manager - France and BeneluxAbout The PositionMust be based in Belgium (Remote position)Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red...
-
Customer success manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Payflip Temps pleinBenchmarking report with flex plan data of 2024 is out now Download here.Payflip is growing raaaaazingly fast and is looking for a CS hero Are you also convinced that wages are not just a matter of some numbers? Always wanted to boost the purchasing power of 11 million Belgians? Do you have an undeniable talent for customer relationship management? Then we...
-
Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Pentera Temps pleinMust be based in Belgium (Remote position) Accelerate Your Career in Cybersecurity Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red teams. At Pentera,...
-
Customer Success Manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Pentera Temps pleinMust be based in Belgium (Remote position)Accelerate Your Career in CybersecurityJoin Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world's best red teams. At Pentera, you'll...
-
Senior Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Joomag Temps pleinSenior Customer Success Manager (Europe-based, Remote)Trusted by over 5,000 customers and millions of users, Joomag is a digital publishing and content experience platform that helps companies easily create and deliver interactive publications from PDFs or templates. We provide in-depth analytics and behavioral insights to optimize your content strategy,...
-
customer success manager
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Worldline Temps pleinWorldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate...
-
Customer Success
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Waldon Temps pleinCustomer Success & Partnerships DirectorWaldon supports employers in taking a strategic and accessible approach to the wellbeing of their employees. Are you a risk-taker who truly puts the customer first? Like many other companies and their executive committees, are you aware of the growing importance of workplace wellbeing and its strategic impact? See you...
-
Customer Success Engineer
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique Televic Temps pleinWe're looking for a curious Customer Success EngineerTelevic Conference develops, manufactures, and markets conferencing solutions to high-profile customers worldwide (e.g., the United Nations, the European Parliament, the French Senate, etc.).In order to boost our growth, we are on the lookout for a curious Customer Success Engineer to resolve technical...
-
Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinSocial network you want to login/join with:Customer Success Manager - Belgium (French Speaker)Client: AlanLocation: BelgiumJob Category: OtherEU work permit required: YesJob Reference: dcbede256d20Job Views: 2Posted: 06.03.2025Expiry Date: 20.04.2025Job Description:Alan envisions a world where anyone holds the power to actively influence their physical and...
-
Customer Success Manager
il y a 1 semaine
Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps pleinSocial network you want to login/join with:As a CSM, your primary responsibility will be to foster positive relationships with clients and enhance the quality of our services to ensure unparalleled customer satisfaction. You will play a crucial role in coordinating, communicating, and managing various functions to deliver exceptional customer...
-
Customer Success Associate
il y a 6 jours
Bruxelles, Région de Bruxelles, Belgique Monizze Temps pleinJoin Monizze as Customer Success Associate, French and Dutch speaking, on a permanent contract in BrusselsMonizze is a fast-growing fintech, leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms within HR services.Your mission?We are looking for a Customer Success Associate to ensure our Customer Success team...
-
Enterprise Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Insurtech Qover Temps pleinAbout Qover:We are Qover, a leading insurtech scale-up that has raised $70 million. With an international team of 120+ colleagues based in Brussels, we help companies orchestrate digital embedded insurance experiences – creating meaningful connections with their community and enabling their success.Since Qover was founded in 2016, our co-founders had a...
-
Customer Success Manager French/German/English
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Railnova Temps pleinAbout the Role:We are looking for a dedicated Customer Success Manager (CSM) to help ensure our customers achieve their desired outcomes using our cutting-edge Railgenius and Railfleet software, and Railster IoT hardware. The CSM plays a key role in managing customer interactions, delivering exceptional service, and acting as a bridge between our customers...
-
Field Customer Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Treatwell Temps pleinField Customer Success Manager - French speaking (Brussels Region)As a Customer Success Manager, you bridge the gap between Treatwell and our salon partners in the Brussels region. This is a remote role, but you will have regular in-person meetings with our local team in Brussels.Once the sales team closes the deal, you take the lead in onboarding and...
-
Customer Success Manager Community, Marketing
il y a 3 semaines
Bruxelles, Région de Bruxelles, Belgique OpenNebula Temps pleinFor over a decade now, OpenNebula Systems has been leading the development of the European open source technology that helps organizations around the world to manage their corporate data centers and build their Enterprise Clouds.If you want to join an established leader in the cloud infrastructure industry and the global open source community, keep reading,...
-
Director, Enterprise Customer Success
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique AirTree Ventures Pty Temps pleinOur mission at Secure Code Warrior is to make the digital world safer by helping companies secure their software through developer-driven security. In a nutshell, Secure Code Warrior gives developers the skills to write secure code. Our learning platform is the most effective secure coding solution because it uses agile learning methods for developers to...
-
Partner Success Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Cisco Systems Temps pleinMeet the TeamJoin our team of Partner Success Managers, where we work hand-in-hand with our Partners to build thriving customer success practices. Our mission is to empower partners to drive software adoption and enhance the customer journey.Your ImpactAs a Partner Success Manager, you will be the main contact for our Partners, supporting them in driving...