Digital Product Owner
il y a 2 semaines
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We are looking for a Digital Product Owner
Orange Belgium is looking for an experienced & motivated collaborator to define and build, as part of our Digital Tribe, the digital touchpoints that will delight our customers. The digital touchpoints are the Orange B2C and B2B websites / mobile apps such as orange.be, My Orange app, B2B Customer Zone,...).
Key responsibility areas:
- Set the digital product vision & roadmap, in adequation with company business strategy & objectives.
- Collect digital needs amongst the stakeholders of the organisation (marketing, sales, Customer services….). Launch initiatives to gather qualitative and quantitative insights around performance of those touchpoints.
- Manage product backlog. Prioritize the needs aiming to elaborate most valuable product features.
- Be an active member of the squad, next to Scrum Master, TechLead & the whole development team, in all defined Agile ceremonies & events.
- Produce and/or validate the business requirements (Epics & User stories) related to the digital evolution of your product. Ensure the maturity & readiness of the requirements with respective digital experts (UX, designer, tester, Techlead, analyst…). Business accountable for quality of deliverable in FUT & launch phase.
- Monitor KPIs (incl. analytics, satisfaction, availability…) in collaboration with the Digital performance team.
- Ensure regular communication of product roadmap, performance & achievements towards key stakeholders (incl. top management).
- Benchmark competition, Group & best in class actors on digital solutions. Follow up digital trends.
- Ambassador of digital adoption & digitalization targets inside the company.
Your profile:
- Minimum 3 years of experience as Product Owner or other role but in an Agile organisational team.
- Minimum 3 years of experience in a Digital related team/department.
- Customer and result oriented.
- Strong analytical skills.
- Ability to deal with technical concepts shared by IT roles and development squad.
- Ability to thrive and adapt in a high-growth, rapidly changing environment.
- Open and team player with excellent communication and listening skills
- Flexible and stress-resistant (with respect for deadlines and priorities).
- Creative, able to think "out of the box"
- Eager to learn (interest in new trends around digital systems & products).
- Excellent knowledge of French or Dutch and good knowledge of English (written & spoken). Able to interact in multilingual meetings.
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