Field Service Manager
il y a 3 jours
Job Title: Field Service Manager Type: Permanent Rate: Competitive, based on skills and experience A global Pharma company is seeking an experienced Field Service Manager to oversee and elevate field service operations across Belgium. This key leadership role is responsible for driving service excellence, ensuring customer satisfaction, and aligning field activities with broader business objectives. You will lead a team of skilled field technicians and collaborate cross-functionally to continuously improve service quality, efficiency, and performance. Key Responsibilities Lead, mentor, and develop the field service team to foster high performance, accountability, and a strong customer focus. Oversee recruitment, onboarding, training, and ongoing professional development for all field technicians. Ensure efficient execution of installations, maintenance, troubleshooting, and repairs while improving response times, workflow efficiency, and overall service quality. Resolve complex customer issues promptly and maintain strong customer relationships. Manage budgets, allocate resources effectively, and optimise field processes to enhance productivity and reduce costs. Collaborate closely with sales, product management, and support teams to ensure seamless delivery of service contracts. Develop and implement field service strategies that support business growth and strengthen operational performance. Analyse operational data, track key performance metrics, and provide actionable insights to senior leadership. Stay informed on industry trends, emerging technologies, and best practices to maintain competitive service offerings. Ensure compliance with all regulatory requirements, safety standards, and internal policies. Maintain robust quality control across service operations and champion a strong safety-first culture. Qualifications & Experience Bachelor's degree in Engineering, Business Administration, or a related field (Master's preferred). 5+ years' experience in field service management with proven leadership of technical teams. Strong background in technical service delivery, ideally within healthcare, life sciences, or similar sectors. Demonstrated success managing complex service operations and customer-facing challenges. Excellent leadership, communication, problem-solving, and interpersonal skills. Experience with budgeting, operational planning, and service management tools. Willingness to travel as required across Belgium. If you are interested then please apply now and I will contact you for a confidential call. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Planet Pharma is an Employment Business providing Global Staffing services.
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Field Service Manager
il y a 1 jour
Laeken, Belgique Invenia Group Temps pleinField Service Manager – Belgium (with regional responsibility across Benelux) We're looking for an experienced service leader who thrives in a fast-moving environment and knows how to get the best out of a technical field team. This is a key role covering Belgium with oversight across the Netherlands, supporting a high-performing group of engineers working...
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Field Service Technician
il y a 5 jours
Laeken, Belgique CareerWallet Temps pleinWe are looking for a Field Service Technician (F/M) based in Belgium, ideally near Bruxelles/Gant. The Services Technician (F/M) will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Grow With Us - Your...
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Field Service Engineer
il y a 1 jour
Laeken, Belgique Falcon Smart IT (FalconSmartIT) Temps pleinRole: Field Service Engineer Location: Brussels 8, Place Marcel Broodthaers, 1060 Saint-Gilles Job Type: Permanent Language: French for Belgium roles Job Description: Reports To: Field Services Manager Experience: 36months and above Job purpose The Desktop Support Engineer role is to provide a single point of contact for end users to receive support and...
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field service engineer
il y a 1 semaine
Laeken, Belgique NonStop Consulting Temps pleinField service engineer - medical imaging Field service engineer - medical imaging wanted for an international producer of medical devices. What's in it for you? Work for an innovative producer of medical imaging technology Work with a manager who cares about his team Extensive training Autonomous job with lots of customer contact salary range between...
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Field Service Engineer Analytics
il y a 2 semaines
Laeken, Belgique CTRL-F Temps pleinFunctie Als Field Service Engineer Analytics bent u verantwoordelijk voor het installeren, onderhouden en repareren van analytische instrumentatie bij onze klanten. U biedt technische ondersteuning, voert probleemdiagnose uit en zorgt voor een optimale klanttevredenheid door middel van professionele service. U werkt nauw samen met het verkoopteam om...
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IT Service Management
il y a 4 semaines
Laeken, Belgique Oliver James Temps pleinIn this assignment, you will play a key role in driving governance, compliance and operational excellence across supplier and service-related activities. Your main responsibilities include: Reviewing and enhancing sourcing, procurement, vendor and service governance policies and procedures Supporting the integration of DORA requirements into operational...
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Field Service Representative
il y a 7 jours
Laeken, Belgique Artemys Temps pleinArtemys is a Belgian company offering recruitment services to major technical players in energy efficiency, renewable energy, sustainable development, and the circular economy. On behalf of our client, a leading international manufacturer of electrical products and provider of associated services, we are looking for a Field Service Representative –...
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Field Service Engineer
il y a 7 jours
Laeken, Belgique Avantor Sciences Temps pleinAvantor is op zoek naar een enthusiaste Field Service Technician (v/m) ! Gepassioneerd door de elektronica en wil jeeen betere work life balance zonder frequent reizen buiten de BeLux? Na een grondige interne opleiding, ben je voornamelijk verantwoordelijk voor het onderhouden, herstellen en installeren van laboratoriumapparatuur binnen de regio van België...
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Field Technician
il y a 5 jours
Laeken, Belgique Artemys Temps pleinArtemys is a Belgian company offering recruitment services to major technical players in the fields of energy efficiency, renewable energy, sustainable development, and the circular economy. For one of our clients – a leading global manufacturer of electric devices, with a strong commitment to sustainability and digital energy management transition – we...
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Senior Service Delivery Manager
il y a 2 semaines
Laeken, Belgique Atos Temps pleinService delivery Manager-Senior Program Manager Type of contract Permanent-CDI Hybrid Brussels We are looking for a Service Delivery Manager - Program Manager. This is a critical role responsible for ensuring the successful management and delivery of services according to tender specifications, KPIs, and SLAs. This position combines the responsibilities of...
