Solution Manager – Digital Supply Chain Twin
il y a 3 semaines
Jobs Solution Manager – Digital Supply Chain Twin
Solution Manager – Digital Supply Chain Twin- Experience: Experienced
- Contract: Permanent contract
- Location: Aalst or Mechelen, Belgium
About us
Bluecrux is a value chain consulting and technology company, specializing in transformative solutions for today's complex supply chain landscape.
As we grow, we're excited to hire a Solution Manager to join our team. In this role, you'll contribute directly to AXON, our state-of-the-art Digital Supply Chain Twin SaaS solution. AXON empowers our customers with an all-encompassing, real-time view of their entire supply chain, providing data-driven insights that drive smarter, faster decisions.
As Solution Manager, you will be working behind the scenes to ensure the successful implementation of AXON. You will collaborate closely with implementation consultants, stepping in to provide specialized expertise and impactful solutions for unique challenges that drive client success.
About the roleSpecialized Support: Collaborate with implementation consultants, who serve as the first point of contact with clients. Stay updated on multiple projects weekly and step in to offer guidance when required.
Expert Problem-Solving: Tackle complex or unique challenges that arise during client implementations. Deliver solutions that are technically robust, user-friendly, and tailored to client needs.
Configuration Design: Translate diverse client use cases into specialized templates.
Client Communication: While not the first point of contact, engage directly with clients or support consultants in providing solutions when necessary.
Quality Assurance: Review and approve configurations, ensuring they are maintainable, scalable, and highly configurable.
Escalation Management: Act as the go-to expert for project escalations related to non-standard implementations, offering tailored advice and solutions.
Trend Identification and Standardization: Analyze trends in recurring unique situations and develop new standardized templates for common non-standard scenarios.
Documentation and Training: Create detailed documentation for new standard templates and approaches, and lead training sessions to ensure the team is equipped to implement them consistently.
Product Development Guidance: Participate in weekly alignment meetings with product managers and provide ongoing feedback to inform product development. Share insights into customer usage—both standard and non-standard—to shape product enhancements and future updates.
About youExtensive Supply Chain Experience: At least 5 years of experience in supply chain-related projects. Hands-on involvement in implementing complex systems such as APS, ERP, WMS, TMS, or MES is a strong advantage.
Content-Driven and Proactive: A content-driven professional who thrives in a hands-on environment. You bring a "can-do" attitude, think creatively, and willingly go beyond your core responsibilities.
Technical Proficiency: Strong familiarity with IT systems, especially SaaS platforms, and a solid understanding of their functionality. Knowledge of Python, SQL, and/or Scala is an added benefit.
Exceptional Communication Skills: Outstanding communication and interpersonal abilities. You can effectively convey complex technical concepts to both technical teams and non-technical stakeholders.
Strong Problem-Solving Skills: Demonstrated analytical and problem-solving expertise, with the ability to adapt quickly and deliver solutions to challenging issues in dynamic environments.
Leadership and Mentorship: Experience in team leadership or mentoring is a plus. This role offers an opportunity to guide and teach others while continuing to tackle complex technical challenges directly.
Innovative Solution: Work on AXON, a cutting-edge product designed and developed by our team in Belgium. You will have the chance of shaping the future of a product that is already used by large international clients.
Collaborative Culture: Join a team where Bluecrux values are lived daily, in a supportive, growth-focused environment.
Professional Development: Opportunities for continuous learning, growth, and career progression.
Engaging Team Events: From monthly gatherings to Bluecrux weekends, we know how to have fun together
Flexible Work Environment: Enjoy a 50/50 hybrid model combining remote work with office days at our Mechelen location.
Competitive Benefits: A rewarding salary, comprehensive benefits, and a company car for your convenience.
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