Customer Success Manager
il y a 7 jours
At Salesflare, our goal is to make our customers successful at organizing and automating their sales, and to help them handle their own customers in the best possible way. We go above and beyond what is expected of us to help our customers achieve these goals by being by our customers' side and by educating and helping them on all of these aspects. We are looking for someone who can take care of our customers full-time and really build out Salesflare's customer and product experience. In this job, you have two main responsibilities: Lead Management / Sales - Following up with leads from the moment they reach out to us/sign up for a trial until the moment they subscribe. Customer Success - Continuing to help and educate existing teams to ensure they are using Salesflare to the fullest ability with the goal of satisfying customers, making them more successful with their own customers, and reducing churn. Optionally, this role can be extended into marketing or product responsibilities, depending on your personal profile. These responsibilities require: Helping customers live through the live chat and video calls Offering demo calls for interested customers as well as training & check-in calls for existing customers Keeping track of leads/customer's feature requests and problems & representing them in product meetings Working together with the development team to solve their issues Creating content to help leads and customers better understand the software (e.g. how-to articles/guides, demo videos, webinars, ...) Spearheading business development projects to improve customer experience and improve overall company growth Any other possible initiatives that can help customers work better with Salesflare and minimize misuse or misunderstanding The ideal person for this job: Is an excellent English writer and speaker (Spanish is a big plus) Loves being in touch with customers Likes to try out new software & knows their way around a computer (gaining in-depth knowledge of Salesflare will be crucial, and gaining knowledge of other software will be helpful) Likes thinking about how to build better software and improve user experiences Likes creating content in different formats Likes teaching things to other people and/or has teaching experience Likes going above and beyond to help customers Is interested in sales You will get: An awesome learning experience in a fun 'startup' environment The opportunity to work in a strong, dynamic and international team with a great atmosphere A good salary package with a personal development plan and bonus structure + stock options + an education budget Lots of responsibility and autonomy Salesflare is located very close to the Antwerp Central Station, easily reachable by public transport, bike, or car + bike. We're currently working in a hybrid setting, working from the office with the team only on Wednesdays. Think this might be something for you? Apply through LinkedIn and we'll get back to you as soon as possible
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Customer Success Manager
il y a 2 semaines
Antwerp, Belgique Salesflare Temps pleinAt Salesflare, our goal is to make our customers successful at organizing and automating their sales, and to help them handle their own customers in the best possible way.We go above and beyond what is expected of us to help our customers achieve these goals by being by our customers' side and by educating and helping them on all of these aspects.We are...
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Customer Success Manager
il y a 2 semaines
Antwerp, Belgique Salesflare Temps pleinAt Salesflare, our goal is to make our customers successful at organizing and automating their sales, and to help them handle their own customers in the best possible way.We go above and beyond what is expected of us to help our customers achieve these goals by being by our customers' side and by educating and helping them on all of these aspects.We are...
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Customer Success Manager
il y a 5 jours
Antwerp, Belgique Salesflare Temps pleinAt Salesflare, our goal is to make our customers successful at organizing and automating their sales, and to help them handle their own customers in the best possible way.We go above and beyond what is expected of us to help our customers achieve these goals by being by our customers’ side and by educating and helping them on all of these aspects.We are...
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Customer Success Specialist
il y a 4 jours
Antwerp, Belgique Rentio Temps pleinVacature: Customer Success Specialist Het Customer Success team bij Rentio is op zoek naar een gedreven Customer Success Specialist die de extra mile gaat om (nieuwe) klanten te helpen bij het optimaal inzetten van ons platform. Jouw doel? Zorgen voor tevreden klanten en hen begeleiden naar maximaal succes met onze oplossingen. Over Rentio Rentio biedt met...
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Customer Success Specialist
il y a 2 semaines
Antwerp, Belgique Rentio Temps pleinVacature: Customer Success Specialist Het Customer Success team bij Rentio is op zoek naar een gedreven Customer Success Specialist die de extra mile gaat om (nieuwe) klanten te helpen bij het optimaal inzetten van ons platform. Jouw doel? Zorgen voor tevreden klanten en hen begeleiden naar maximaal succes met onze oplossingen. Over Rentio Rentio biedt met...
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Client Success Manager
il y a 2 semaines
Antwerp, Belgique Weezevent Temps pleinWeezevent is the Europe leading provider for Online Ticketing, Cashless Payment and Access Control solutions for live events of all kinds (festivals, sports events, conferences and others) and any size (Lollapalooza, Rock Werchter, Dour, Formula 1, Club Brugge and many others). The flexibility of the Weezevent system makes it extremely user friendly and...
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Customer Success
il y a 2 semaines
Antwerp, Belgique HeadCount Temps pleinEen nieuwe rol met impact, verantwoordelijkheid en ruimte voor initiatief Binnen een groeiende onderneming van de Cronos Groep, actief in cloud- en SAP-oplossingen, ontstaat een nieuwe functie die een sleutelpositie krijgt in ons commercial operations landschap. De voorbije jaren is een stevige basis aan cloud subscriptions opgebouwd. Die recurring business...
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Customer Service Manager
il y a 2 semaines
Antwerp, Belgique Keller Executive Search Temps pleinThis is a position within Keller Executive Search and not with one of its clients. As the Customer Service Manager in Antwerp, Belgium, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and...
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Become Customer Experience Specialist
il y a 3 semaines
Antwerp, Belgique WhatJobs Temps pleinCustomer Experience Specialist Unlock the potential of our customers by providing exceptional service. Work in a dynamic and international team, fostering innovation and delivering tangible results. You will be the first point of contact for our customers, handling inquiries through phone and email with attention to detail and commitment to customer...
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Global Head of Custom Development
il y a 10 heures
Antwerp, Belgique WhatJobs Temps pleinGlobal Head of Custom Development (m/f/d) Join to apply for the Global Head of Custom Development (m/f/d) role at Primion Location: Antwerp, Flemish Region, Belgium Job Description Primion Technology is a global solution provider and market leader in Converged Security Solutions and Workforce Management . For more than 30 years, we have supported around...
