Team Lead Microsoft Dynamics 365

3 days ago Be among the first 25 applicants Functieomschrijving adesso Belgium, who are we? We are an IT (start‑up) provider working under the adesso umbrella with proven track record in different industries. The new Belgian entity of adesso is part of the expansion and growth strategy of the adesso group. With more than 10.000 employees spread over 60 locations we are entering an exciting period with our presence in Brussels, the capital of Europe. This strategic workplace will allow us to serve our European clients with our expertise and proven track record in different industries. As part of adesso’s group ‘’grow together’’ mission, we want to attract talents who are ready for common growth. This means supporting the company’s vision, strategy, and growth in customers, industries, and, of course, the adessi community in Belgium. Team Lead MS Dynamics 365 As the first Dynamics 365 Customer Engagement (CE) team member, you will play a pivotal role in building our Microsoft Dynamics practice from the ground up. Responsibilities Lead end-to-end Dynamics 365 CE implementations (Sales, Customer Service, and Field Service) from initial requirements gathering and design through configuration, customization, data migration, testing, and go-live support. Ensure solutions are delivered on time and meet client expectations. Work closely with clients to understand their business processes and translate them into effective Dynamics 365 solutions. Conduct workshops, build proof-of-concepts, and provide expert advice on best practices for CRM workflows and integrations. Take charge of presales activities, drawing on your expertise to win new projects. Craft proposals, prepare demos and presentations, estimate project scopes, and convincingly showcase the value of Dynamics 365 CE and Power Platform capabilities to prospective customers. Collaborate and integrate with other technical teams to ensure Dynamics 365 works seamlessly within a client’s application landscape. Design integrations with other systems (ERP, websites, etc.) using tools like Power Platform, Azure Logic Apps, or third‑party integration tools. Establish standards and best practices for our new Dynamics team. Define methodologies, governance, and quality standards to deliver high‑quality solutions consistently. Mentor and lead new team members. Enable training, coordinate work, foster a positive team environment, and manage the Dynamics CE team as it grows. Stay up-to-date on the latest features and updates in the Dynamics 365 and Power Platform ecosystem and proactively apply this knowledge to keep our offerings innovative. Required Skills & Knowledge Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service) – Power Platform (Power Apps, Power Automate) – Dataverse – Azure Integration Services – CRM Customization & Configuration – Azure DevOps & CI/CD – Customer Journey & Sales Process design – Presales & Solution Demonstrations – Team Leadership Your profile Strong background in Microsoft Dynamics 365 CE, with at least 5‑7 years of hands‑on experience implementing CRM solutions. Led multiple large Dynamics 365 implementations successfully, delivering complex projects in a consulting or integrator environment. Experience in presales and customer‑facing engagements. Comfortable running discovery sessions, preparing demos or prototypes, and convincingly articulating the business value of proposed solutions. Excellent people and communication skills. Capable of managing stakeholders at all levels, building trustful relationships, and mentoring junior consultants. Solution architect mindset – able to design end‑to‑end solutions that consider process, functionality, and technical integration. Proficiency in related Microsoft technologies: Power Platform, Azure services, SQL, reporting, migration tools. Familiar with project management methodologies (Agile/Scrum or hybrid). Skilled with Azure DevOps or Jira for tracking progress. Certification in Microsoft Dynamics 365 (e.g. MB‑230, MB‑240, MB‑280) is a plus. Microsoft Power Platform or Azure certifications also valued. Passionate about the Dynamics 365 ecosystem and keep up with the latest innovations. Fluency in Dutch and/or French native speaker, fluent in English. Why join adesso Belgium? Meaningful work and projects: create value for customers and grow together with the company. Strategic opinion: your opinion and contribution to the expansion of the company is very valuable and counts. Growth together: over 400 training courses and digital learning platform support continuous development. Knowledge sharing & building communities: build a knowledge center and the MS community – build an adesi community of 70 co‑workers. Work‑life balance & flexibility: hybrid working options, dynamic work environment, extensive facilities (food corner, gym, padel courts, skate park). Comprehensive benefits: competitive salary, company car with mobility budget, charging card, net allowance, meal vouchers, insurances, 32 days annual leave. Global reach with local expertise: part of a small agile company where culture drives success. #J-18808-Ljbffr