Export Customer Service
il y a 3 semaines
Export Customer Service Representative (Antwerp, Belgium)WHAT YOU'LL BE DOINGThis role will deliver exceptional customer service by managing export bookings from start to finish. Ensure all documentation and cargo requirements are met for timely handover to Load Planning.ESSENTIAL RESPONSIBILITIES INCLUDE:· Communicate proactively with customers to confirm bookings, address inquiries, and resolve issues promptly, ensuring accuracy and timely completion.· Coordinate with the warehouse to verify all booked cargo is received before cut-off and report any OS&D (Over, Short & Damaged) discrepancies to customers, following up on corrective actions.· Chase missing documentation to ensure all required paperwork is received prior to cut-off.· Prepare and process local quotes and booking requests for FOB cargo.· Arrange pick-ups with approved trucking partners and confirm details with shippers for overseas routings.· Share booking confirmations with origin agents and provide timely status updates until cargo uplift.· Determine if customers require VLS to handle export customs clearance; liaise with customs brokers as needed and complete export entries accurately.· Communicate any special cargo handling requirements to Load Planning.· Record all additional charges and expenses related to services incurred during the booking process for accurate billing.· Submit hazardous cargo documentation to the Haz Team for pre-approval before accepting cargo for export.MINIMUM QUALIFICATIONS AND REQUIREMENTS:· Minimum 3 years in customer service; logistics/export experience preferred.· Strong communication skills in English and French (written and verbal).· Proficient in MS Office (Excel, Word, PowerPoint).· Ability to multitask and prioritize in a fast-paced environment.· Knowledge of export documentation and customs processes is an advantage
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Export Customer Service
il y a 2 semaines
Antwerp, Belgique Vanguard Logistics Services Temps pleinExport Customer Service Representative (Antwerp, Belgium) WHAT YOU'LL BE DOING This role will deliver exceptional customer service by managing export bookings from start to finish. Ensure all documentation and cargo requirements are met for timely handover to Load Planning. ESSENTIAL RESPONSIBILITIES INCLUDE: · Communicate proactively with customers to...
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Customer Service Export Representative
il y a 1 semaine
Antwerp, Belgique Jordex Temps pleinBij Jordex België draait alles om daadkracht en betrouwbare logistieke oplossingen. We zijn de verbindende factor tussen klanten, rederijen en lokale autoriteiten in de Belgische havens. Of het nu gaat om operationele afhandeling, administratie of klantrelaties: wij werken met korte lijnen, duidelijke afspraken en een no-nonsense mentaliteit. Onze cultuur?...
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Customer Service Medewerker EXPORT
il y a 20 heures
Antwerp, Belgique Page Personnel Temps pleinDe Customer Service Export medewerker zal rechtstreeks rapporteren aan de internal sales manager en ondersteuning bieden aan het bestaande team. Administratieve verwerking en opvolging Je plant, organiseert en coördineert de aan jouw toegewezen sales orders. Je volgt de volledige flow op en bent de schakel tussen de klant en de sales manager. Je boekt de...
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Customer Service Export Representative
il y a 7 jours
Antwerp, Belgique Jordex Temps pleinBij Jordex België draait alles om daadkracht en betrouwbare logistieke oplossingen. We zijn de verbindende factor tussen klanten, rederijen en lokale autoriteiten in de Belgische havens. Of het nu gaat om operationele afhandeling, administratie of klantrelaties: wij werken met korte lijnen, duidelijke afspraken en een no-nonsense mentaliteit. Onze cultuur?...
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Customer Service Representative
il y a 2 semaines
Antwerp, Belgique beBeeCustomerService Temps pleinJob Opportunity We are looking for a skilled and dedicated individual who will play a key role in providing exceptional customer service and support to our clients. About the Role: As a customer service representative, you will be responsible for managing all aspects of customer interactions, from initial contact to resolution. Your Key Responsibilities:...
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Shipping & Export Officer
il y a 4 jours
Antwerp, Belgique SMT Africa Temps pleinOfficial Distributor for Volvo Group (Volvo Construction, Equipment, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa offers a wide range of products in more than twenty countries of North, West & Central Africa.We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. Our team of mechanical and aftersales...
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Shipping & Export Officer
il y a 3 jours
Antwerp, Belgique SMT Africa Temps pleinOfficial Distributor for Volvo Group (Volvo Construction, Equipment, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa offers a wide range of products in more than twenty countries of North, West & Central Africa.We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. Our team of mechanical and aftersales...
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Shipping & Export Officer
il y a 3 jours
Antwerp, Belgique SMT Africa Temps pleinOfficial Distributor for Volvo Group (Volvo Construction, Equipment, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa offers a wide range of products in more than twenty countries of North, West & Central Africa. We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. Our team of mechanical and...
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Customer Service Specialist
il y a 2 semaines
Antwerp, Belgique Wesearchjobs Temps pleinAls Customer Care Executive Export ben jij het eerste aanspreekpunt voor klanten en draag je de volledige verantwoordelijkheid over hun dossiers. Je begeleidt hen doorheen het volledige exportproces, van booking tot opvolging en facturatie. Je zorgt voor een optimale klantbeleving door: Op een klantgerichte en proactieve manier vragen, opmerkingen en...
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Customer Service Containerlogistiek
il y a 7 jours
Antwerp, Belgique LGA Engineering Temps pleinAls Customer Service Representative ben je verantwoordelijk voor de planning en opvolging van containervervoer en intermodaal transport. Je beheert dossiers nauwkeurig, coördineert transporten tussen verschillende modaliteiten en zorgt dat klanten en partners steeds correct en tijdig geïnformeerd zijn. Een goed begrip van de volledige flow van...
