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il y a 4 jours
We are looking for a Head of BPO to scale, optimize and elevate our outsourced operations across Belgium, the Netherlands, France and our potential upcoming expansion into the UK or in the future other countries. You will build and manage high-performing BPO teams, standardize processes across regions, ensure compliance and efficiency, and drive a premium customer experience across all outsourced services. Are you passionate about operational excellence, customer contacts and ready to shape the way we scale across Europe? Keep on reading Meet Zero Friction: the sidekick of Europe’s energy heroes We are a fast-growing SaaS scale-up on a mission to make the energy transition easy, fair and frictionless . Our platform empowers heating and cooling suppliers to automate billing, cost allocation, and customer management—so they can focus on what truly matters: delivering reliable, affordable energy to communities. At Zero Friction, we don’t just build software—we build superpowers for our heroes . By removing hassle and enabling transparency, we help suppliers lead the way to a sustainable future. Collaboration, innovation and bold thinking are at our core. Ready to fight friction with us?