Customer Data Analyst
il y a 1 semaine
Customer Data Analyst
Brussel | Customer Data Advisor | Bachelor | Vast contract | NL/ENG | Internationaal bedrijf | 1103404
Je nieuwe functieBinnen deze job lever je een kwalitatieve ondersteuning aan het gehele team. Hierbij zal je de kans krijgen om je te specialiseren in verschillende gebieden. Enerzijds geef je advies aan klanten en beantwoord je hun vragen over de dienstverlening van het bedrijf, tarieven en info omtrent alle producten. Daarnaast ga je erg nauwkeurig te werk met het onderhouden van gegevens en het administratieve beheer van data in hun CRM-systeem. Je controleert verschillende data en staat in voor het opmaken van rapporteringen in Excel. Het gaat om een gevarieerde functie met een klantgerichte, maar vooral analytische insteek.
Jouw profielJe beschikt over een Bachelor diploma of kan dit compenseren door een gelijkwaardige ervaring. Je hebt minstens een eerste ervaring opgedaan in een analytische functie waarin je ook jouw klantgerichte en administratieve skills hebt kunnen benutten. Je bent communicatief sterk in het Nederlands en het Engels en kan je goed uitdrukken in het Frans. Daarbij ga je steeds professioneel en klantgericht te werk. Je kan ook goed werk met het MS Office pakket en bent vooral sterk in Excel. Tenslotte ben je erg analytisch ingesteld, je kan prioriteiten stellen en je werk nauwkeurig.
De arbeidsvoorwaardenOnze klant biedt jou een vast contract aan met een aantrekkelijk salaris en een tal aan extralegale voordelen (maaltijdcheques, cadeaucheques, verzekeringen, woon-werk vergoeding, 29 vakantiedagen, etc). Je komt terecht in een bloeiende onderneming dat zeer bereikbaar is met het openbaar vervoer. Bovendien heb je flexibele werkuren zodat je een balans kunt vinden tussen work-life. Ten slotte kan je op lange termijn 3 dagen per week van thuis uit werken.
Over de organisatieOnze klant is een wereldwijde organisatie gericht op de digitale communicatie tussen bedrijven die gelegen zijn in Brussel, dicht bij het centraal station. Ze vinden samenwerking en transparantie belangrijk en implementeren dit in hun dagelijks handelen. Daarnaast hechten zij een groot belang aan de work-life balance en de mentale gezondheid van hun werknemers.
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