Customer Service Specialist
il y a 2 jours
For our client, a Belgian family-owned company with an international presence in the agri-food sector, we are looking for a Customer Service Specialist EN/NL/FR to strengthen the team and play an essential role in customer relationship management.Your role :You will closely monitor operations, working closely with warehouses, carriers, internal teams, and customers to ensure optimal service across departments.You will minimize disruptions while following procedures for express deliveries, samples, and complaint handling.You maintain close contact with our key accounts and distributors to ensure smooth and correct order processing. In the event of discrepancies or problems, you communicate proactively.You organize daily logistics to ensure that all products are delivered at the right time and to the right place. In coordination with the Supply Chain, you manage available stock throughout the network, including allocations and monitoring product launches or discontinuations.You actively contribute to the standardization, documentation, and implementation of processes, and support the training of colleagues.You enable preventive interventions and contribute to the continuous optimization of procedures to ensure customer satisfaction.You create or adjust customer master data and help your colleagues understand and use it correctly.You critically examine data, generate relevant reports, and participate in process automation.You put the customer at the center of your priorities, provide appropriate responses to requests and complaints, suggest concrete areas for improvement, and ensure that they are implemented.Your Profile :You have at least 5 years of experience in a similar position.You have a bachelor's or master's degree, or equivalent experience.You have strong problem-solving and analytical skills, with a genuine interest in and keen eye for detail.You are thorough in your administrative work and able to maintain a good overview.You are stress-resistant, action-oriented, and have an entrepreneurial and commercial mindset.You have a good understanding of the entire order-to-cash process.Proficiency in MS Office (Word, Excel, PowerPoint, Teams) is recommended.La connaissance de SAP est indispensable.Languages: you speak Dutch, English, and French fluentlyOur Offer : We offer you a strategic position within a fast-growing company that is well-known in its sector.A stimulating work environment with dynamic and passionate teams.An attractive salary package including competitive benefits.Training and development opportunities within an international group.
-
Customer Service Specialist
il y a 7 heures
5310 Leuze, Belgique S&you Belgium Temps pleinFor our client, a Belgian family-owned company with an international presence in the agri-food sector, we are looking for a Customer Service Specialist EN/NL/FR to strengthen the team and play an essential role in customer relationship management. Your role : You will closely monitor operations, working closely with warehouses, carriers, internal teams, and...
-
Customer Service
il y a 2 semaines
Leuze-en-Hainaut, Belgique Lutosa Temps pleinLutosa, une success story belge depuis plus de 40 ans ! Avec plus de 1 200 collaborateurs répartis sur 2 sites de production, nous fabriquons des frites surgelées et réfrigérées, des spécialités de pommes de terre ainsi que des flocons déshydratés qui régalent le monde entier . Présents dans 136 pays grâce à 24 filiales et bureaux de vente, nous...
-
Customer Service
il y a 7 heures
7900 Leuze-en-Hainaut, Belgique Lutosa Temps pleinLutosa, une success story belge depuis plus de 40 ans ! Avec plus de 1 200 collaborateurs répartis sur 2 sites de production, nous fabriquons des frites surgelées et réfrigérées, des spécialités de pommes de terre ainsi que des flocons déshydratés qui régalent le monde entier . Présents dans 136 pays grâce à 24 filiales et bureaux de vente,...
-
Customer Service
il y a 7 heures
7900 Leuze-en-Hainaut, Belgique Lutosa Temps pleinLutosa, une success story belge depuis plus de 40 ans ! Avec plus de 1 200 collaborateurs répartis sur 2 sites de production, nous fabriquons des frites surgelées et réfrigérées, des spécialités de pommes de terre ainsi que des flocons déshydratés qui régalent le monde entier . Présents dans 136 pays grâce à 24 filiales et bureaux de vente, nous...
-
Transport Planning Specialist
il y a 7 heures
5310 Leuze, Belgique Lutosa Temps pleinLa société Entreprise d'origine belge, Lutosa est active depuis plus de 40 ans dans la production de frites surgelées et réfrigérées, de spécialités surgelées et de flocons de pommes de terre déshydratés. Avec 1 200 collaborateurs répartis sur deux sites de production, nous exportons 94% de notre production vers 136 pays à travers un réseau de...
-
Repair Manager
il y a 2 semaines
Hainaut, Belgique Jefferson Wells Belgium Temps pleinRepair Manager – Supply Chain #supplychain #industry #logistics #SAV #SAP Do you have initial experience in the logistics field (as an intern or employee)? Are you drawn to the industrial sector? Are you comfortable working both in the office and on the field (the role involves 30% manual handling)? Then keep reading – this position might be of interest...
-
Repair Manager
il y a 3 semaines
Hainaut, Belgique Jefferson Wells Belgium Temps pleinRepair Manager – Supply Chain #supplychain #industry #logistics #SAV #SAPDo you have initial experience in the logistics field (as an intern or employee)? Are you drawn to the industrial sector? Are you comfortable working both in the office and on the field (the role involves 30% manual handling)? Then keep reading – this position might be of interest...
-
Order & Logistics Planner
il y a 2 semaines
Leuze, Belgique Lutosa Temps pleinLutosa recrute un(e) Order & Logistics Planner ! Pourquoi nous rejoindre ?Entreprise belge active depuis plus de 40 ans, Lutosa exporte ses frites et spécialités dans 136 pays. Travailler chez nous, c'est évoluer dans une entreprise familiale à dimension internationale, où innovation et esprit d'équipe sont au cœur de notre succès.Votre rôleAu sein...
-
Technical Account Manager
il y a 2 jours
Hainaut, Belgique Michael Page Temps pleinAs the successful Technical Account Manager - Chemical - Water Treatment, you will have the following responsibilities: 🤝Client Relationship ManagementBuild and nurture long-term partnerships with clients, ensuring satisfaction and retention across the Hainaut and Namur regions. 📈 Sales Growth & Strategy: Identify new business opportunities, develop...
-
Sales Director
il y a 3 semaines
Hainaut, Belgique Michael Page Temps pleinThe client is looking for a Sales Director to join his team in Belgium. The company is a trusted partner for food professionals. This Belgian wholesaler delivers excellence to the HORECA world. From fresh ingredients to frozen essentials, it offers a wide range of high-quality products designed to meet the daily needs of snack bars, brasseries and...
