Travel Designer
il y a 2 semaines
Je regelt alle reservaties voor vluchten en lokale services.
Je stelt de reisdocumenten op, en zorgt ervoor dat alle reisvoorbereidingen vlot en correct verlopen.
Je streeft naar perfecte **klantenservice** én klantenfeedback.
Je komt terecht in een zelforganiserend team waar je mede verantwoordelijk bent voor het behalen van de eindresultaten. Je kan deelnemen aan aanvullende taken of projecten, afhankelijk van je interesses, talenten en de huidige opportuniteiten binnen het team.
Aanbod
Een boeiende job bij een waarde-gedreven en dynamisch bedrijf.
Uitgebreide **opleiding en prospecties**.
Open werkomgeving met **aandacht voor welzijn, teamsfeer en autonomie**.
Contract (38u/week) van onbepaalde duur.
**Aantrekkelijk verloningspakket.**
Startdatum in onderling overleg.
Jouw profiel
Je hebt een **passie voor het betere reizen.**
Voor jou betekent reizen kwaliteit en service
Je hebt **minimum een paar jaar ervaring** in klantenservice/verkoop.
Je bent **communicatief en enthousiast**.
Je hebt een commerciële instelling: je hebt een goede portie ondernemingszin en **wordt enthousiast van uitdagende groeidoelstellingen**.
Je draagt **klantvriendelijkheid**, "echtheid" en kwaliteit hoog in het vaandel.
Collegialiteit en **teamwork **is voor jou een must. Je bent betrokken bij het reilen en zeilen van het bedrijf en draagt toe tot een dynamische bedrijfssfeer.
Je bent **stressbestendig en flexibel**. Je bent bereid af en toe 's avonds, in het weekend of op locatie te werken.
Je werkt **nauwkeurig** en wordt niet afgeschrikt door administratie.
Je hebt een bachelor niveau of gelijkwaardig door ervaring.
Jobgerelateerde competenties
Klanten ontvangen
Klanten informeren over het toeristisch aanbod
Tickets verkopen voor: Vliegtuig
Een reis op maat ontwikkelen voor een individu of een groep (soort prestatie, reisweg, prijs,)
Klanten adviseren over verschillende producten (vervoer, diensten,)
Reserveren en contracten opstellen
Opvolg
- en activiteitengegevens registreren
De informatie doorgeven aan de betrokken dienst
Geschillen volgens richtlijnen afhandelen of overmaken aan de juridische of geschillendienst
Toeristische documentatie verzamelen
Affiches ophangen in de verkoopruimte
Reisvoorstellen selecteren die beantwoorden aan de vraag van de klant
De kenmerken ervan voorstellen aan de klant (bezienswaardigheden, formaliteiten, tarieven,)
Reservaties voor het huren van: Voertuigen
Reisdocumenten ontvangen en controleren (vertrekdata, gegevens,)
Reisdocumenten overhandigen aan de klant
Klanten: Particulieren
Reservaties voor het huren van: Vakantiewoningen
Professionele software gebruiken: Amadeus
Tickets verkopen voor: Trein
Informatie over het toeristisch aanbod actualiseren
Deelnemen aan promotionele activiteiten
Dienstverband: Voltijds
Loon: Vanaf €2.000,00 per maand
Extralegale voordelen:
- Ecocheques
- Elektronische maaltijdcheques
- Hospitalisatieverzekering
Rooster:
- Dagdienst
Soorten aanvullende vergoedingen:
- 13e maand
- Jaarlijkse bonus
- Vakantiegeld
Werklocatie: Fysiek
Verwachte startdatum: 01/07/2023
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