Customer Care

il y a 1 semaine


Wavre, Wallonie, Belgique Impact NV Temps plein
Vous souhaitez travailler
dans une société jeune et dynamique et la polyvalence ne vous fait
pas peur? Lisez notre offre d'emploi au plus vite

**Fonction**:
En tant
que Customer care / Agent call center, vous aurez pour responsabilités principales de:

- Répondre par téléphone et mail aux questions clients
- diriger les clients vers le bon service demandé
- Apporter des solutions aux clients autant par téléphone que par mail
- Gestion de la boîte mail et du courrier quotidien
- Reporting aux responsables

**Offre**:

- Package salarial très intéressant
- Contrat fixe après période intérim Possibilité d'évolution dans la société

**Profil et compétences**:

- Vous êtes bilingue Français / Néerlandais
- Vous avez un
profil commercial (impératif)
- Vous aimez relever les défis
- Excellents
contacts relationnels et bonne écoute
- Vous êtes orienté client
- Vous êtes orienté résultat
- Vous êtes dynamique et persuasif
- Vous êtes méthodique et rigoureux
- Vous êtes souriant et positif
- Vous aimez prendre des initiatives
- Vous maitrisez
les logiciels MS Office
- Team player

**À propos de l'organisation**:
Notre client est connu dans le secteur des nouvelles technologies actuel. En pleine évolution, ils souhaiteraient pouvoir agrandir leurs équipe
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