Technical Customer Support Dutch Speaking

il y a 1 semaine


Antwerpen, Flandre, Belgique KGR Temps plein

We are recruiting a technical customer support agent for an international company for their office in Barcelona (Spain)

The role is based in Spain

Your missions:

  • Handle customer technical support queries through various channels in a timely manner
  • Maintain client relationships through product support over the phone.
  • Manage effectively all incoming incidents in a customer service environment
  • Gather information from customers, troubleshoot technical issues

Your profile:

  • Native/fluent in Dutch, both oral and written. Fluent in English (B2 level)
  • Comfortable communicating with clients over the phone
  • Solid technical knowledge, experience in the technical field
  • Excellent communications skills (both oral and written)
  • Able to work in a team and operate in high pressure situations
  • Problemsolving skills and an analytical mindset.

Benefits:

  • Be part of a dynamic and creative team with positive and friendly atmosphere
  • Guidance and tools to reach your full potential.

Schedule:

  • Day shift

Work Location:
One location

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