Technical Support Specialist

il y a 1 semaine

Antwerpen, Flandre, Belgique Atlas Copco Airpower N.V. Temps plein

Technical support specialist / expert - Oil free technologies / special gasses:

  • Functional area: Service
  • Country: Belgium
  • City: Antwerp
  • Company name: Atlas Copco Airpower N

V- Date of posting:
Nov 22, 2023
Passionate people create exceptional things


Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We ́re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

The Role


As Technical Support Specialist / Expert, it will be your mission to solve complex technical issues and to represent the service division during the development projects of new compressors.

You will ensure we understand our customer's needs and that we provide the equipment and services to support those needs.


Key responsibilities include:

  • Offering 3rd line technical support in solving complex technical issues at customer site. As such, your main point of contact will be the local support specialist who takes care of the 2nd line support. You may be required to go onsite if problems cannot be solved locally.
  • Continuously improve the product quality by a proactive reporting follow up. This includes analyzing warranty reports, failure reports and the behavior of our connected equipment. You are the driving force in the technical committee meetings (TCM) and participate in the product quality meetings (PQM)
  • Play an active role in the product development to assure the highest level of serviceability and lowest lifecycle cost by giving a strong involvement in the project team meetings (PTM and PCM)
  • Develop and provide technical training, troubleshooting guidelines, video instructions,in line with our divisional strategy.
  • Collaboration with different departments (marketing, engineering, production,...)
You will report to the technical support manager.

What you can expect from us?
A friendly, family-like atmosphere with plenty of opportunities to grow and develop. Atlas Copco has a culture known for respectful interaction, ethical behavior and integrity. You have the ability to realize your ideas and to make an impact.
This function offers you new challenges and new things to learn every day. You have access to global job opportunities, as part of the Atlas Copco Group.

  • Additional information_

What we expect of you?

Educational:

  • Bachelor / Master in engineering or equivalent through experience.

Experience:

  • Technical affinity is a must. Experience with compressed air installations, frequency converters, controls,... is considered a strong plus.
  • Software skills: MS Office, SharePoint,..

Knowledge:

  • You are fluent in English, both spoken and written, for collaboration in multinational teams. An additional language is considered a plus.
  • Technical knowledge of compressors is required.

Personal:

  • You are customer oriented and have a strong drive to solve issues as quickly as possible.
  • A pragmatic approach to new challenges and the ability to rapidly switch tasks depending on priorities.
  • Working as part of a team to find the best solution to a challenge.
  • Driving your own work and willing to take on new projects and bigger tasks when the opportunity arises.
  • You are eager to learn.
  • Short trips abroad are not a problem for you.

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

  • Technical Support Specialist

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Mazda Motor Belux Temps plein

    Verantwoordelijkheden:Als Technical Support Specialist zal je een uitdagende en veelzijdige functie opnemen:- Je verwerkt complexe en uitzonderlijke technische vragen vanuit het Mazda dealer netwerk en fungeert als eerste aanspreekpunt voor de verdelers mbt tot technische, garantie en homologatie gerelateerde vragen om een goede verstandhouding tussen de...

  • Technical Support Manager

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Atlas Copco Airpower N.V. Temps plein

    Technical Support Manager: Functional area: Service Country: Belgium City: Antwerp Company name: Atlas Copco Airpower NV- Date of posting: Oct 24, 2023Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and...

  • Technical Service Specialist

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Atlas Copco Airpower N.V. Temps plein

    Technical Service Specialist: Functional area: Service Country: Belgium City: Antwerp Company name: Atlas Copco Airpower NV- Date of posting: Feb 6, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies...

  • Support Specialist

    il y a 1 semaine

    Antwerpen, Flandre, Belgique beBee Professionals Temps plein

    Offre d'emploi: Support Specialist chez beBee Professionals à AnversbeBee Professionals recherche un Support Specialist pour rejoindre son équipe à Anvers.Le candidat idéal devra avoir une expérience professionnelle dans le domaine du support informatique et une connaissance approfondie des systèmes d'exploitation Windows et Mac. Il devra également...

  • Technical Support

    il y a 1 semaine

    Antwerpen, Flandre, Belgique YES Select Temps plein

    Onze partner is specialist inbraakbeveiliging, camerabewaking of brandveiligheid, ze zorgen voor een complete beveiligingsoplossing op maat. Al 45 jaar lang gaan zij voor de hoogste kwaliteit en zekerheid in beveiliging.Wij zijn voor hen op zoek naar een **Technical Support / Planner.****Wat mag je verwachten?**- Een grondige interne opleiding door een...

  • IT Support Specialist

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Bureau Veritas Temps plein

    We are currently looking for an:IT SUPPORT SPECIALISTWHO ARE WE?We are Bureau Veritas - an international leader in Testing, Inspection and Certification (TIC) services. Our mission is _Shaping a World of Trust__ _and therefore we are active in the area of quality, health, safety and environment.Yearly we welcome around new colleagues worldwide, who all...

  • Technical Administrative Support

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Intelect Temps plein

    Als technical administrative support ben je verantwoordelijk voor verschillende administratieve taken ter ondersteuning van de sales en projectmanagers. Jouw takenpakket bestaat uit:- Calculaties en offertes opstellen.- Aanpassen van prijslijsten en productlabeling- As-builtplannen tekenen.- De stockbeheer en dit doorgeven aan de projectmanager.**Profiel**:-...

  • Technical Product Support

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Synergie Temps plein

    **Wat zal je job inhouden?**:Heb jij een passie voor technische sales in een industriële omgeving? Heb je ervaring in een technische omgeving? Lees dan zeker onderstaand takenpakket:- Klantencontacten uitbreiden op verschillende afdelingen.- Nauw samenwerken met je collega's Technical Product Support.- Info verkrijgen van de klanten en bijstaan voor...

  • Client Support Specialist

    il y a 1 semaine

    Antwerpen, Flandre, Belgique beBee Professionals Temps plein

    Offre d'emploi : Spécialiste du Support Client chez beBee Professionals à AnversbeBee Professionals recherche un Spécialiste du Support Client pour rejoindre son équipe à Anvers.Le candidat idéal devra avoir une excellente connaissance des technologies et des systèmes informatiques, ainsi qu'une bonne compréhension des processus et des procédures....

  • Customer Support Specialist

    il y a 1 semaine

    Antwerpen, Flandre, Belgique MotorK Temps plein

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of the...

  • Data Support Specialist

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Visser & Van Baars Temps plein

    **Vacature omschrijving**:Voor een internationale marktleider met vestiging in Antwerpen ben ik op zoek naar een Data Support Specialist. Dit bedrijf is bezig met een groot digitalisatieproject, waarin de site in Antwerpen het voortouw neemt binnen onderneming.Ben jij technisch sterk en heb je kennis van SQL?Hou jij je graag bezig met monitoring en migratie...

  • Technical support

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Glowi Jobs Temps plein

    Taakbeschrijving Voor een fijn bedrijf, gelegen in de haven van Antwerpen, dat wereldwijd actief is op het gebied van energieoplossingen en motortechnologieën zijn wij op zoek naar een technical support bediende. Het bedrijf levert producten en diensten voor verschillende sectoren, waaronder de scheepvaart, energieopwekking en olie- en gasindustrie. Ben jij...

  • Technical Support

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Glowi Jobs Temps plein

    **Details**:Werken bijGlowi JobsWerkregimeVoltijdsContracttypeOnmiddellijke vaste indienstnameUurroosterDagploegWerkervaring- 5 jaar**Vereiste rijbewijzen**:Auto - B**Meer info over deze vacature?**:Glowi Jobs AntwerpenBel ons: **Taakbeschrijving**:- Voor een fijn bedrijf, gelegen in de haven van Antwerpen, dat wereldwijd actief is op het gebied van...

  • IT Support Specialist

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Bureau Veritas Group Temps plein

    We are currently looking for an: NWE IT SUPPORT SPECIALIST WHO ARE WE? We are Bureau Veritas – an international leader in Testing, Inspection and Certification (TIC) services. Our mission is Shaping a World of Trust and therefore we are active in the area of quality, health, safety and environment. Yearly we welcome around new colleagues...

  • Azure DevOps Specialist

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Apollo Solutions Temps plein

    AntwerpFlexible working85-95k Eur + Car (Excellent benefits)ÂMy Global Logistics client is looking for a Azure DevOps Specialist to help improve, develop, manage and release onto a global Azure Infrastructure. This is an opportunity for you to be a part of a leading giant's Technical Infrastructure team working on various long-term projects across the...

  • Technical Customer Support

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Sales Talents Temps plein

    **Introduction**:Notre client est leader du marché dans la distribution de fournitures industrielles que ce soit dans la maintenance, la réparation ou la révision.Afin de renforcer leur site commercial, ils sont à la recherche d'un **Technical Customer Support** pour leur site à Herstal.Vous possédez la fibre commerciale, vous êtes un team player et...

  • Technical Customer Support

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Sales Talents Temps plein

    **Introductie**:Notre client est leader du marché dans la distribution de fournitures industrielles que ce soit dans la maintenance; la réparation ou la révision.Afin de renforcer leur site commercial; ils sont à la recherche d'un **Technical Customer Support** pour leur site à Herstal.Vous possédez la fibre commerciale; vous êtes un team player et...

  • Customer Support Specialist

    il y a 1 semaine

    Antwerpen, Flandre, Belgique inHouse Temps plein

    **Customer Support Specialist**:Complexe zorgtechnologie**Software****inHouse****Antwerpen****Beschrijving**:Voor een **internationaal groeiende onderneming**, gespecialiseerd in de ontwikkeling van** zorgtechnologie**, zijn wij op zoek naar een **support / customer service analyst** om hun **in-house** team te **Antwerpen** te versterken.Deze...

  • Technical Customer Support

    il y a 1 semaine

    Antwerpen, Flandre, Belgique Sales Talents Temps plein

    **Michele Stassen**Office Manager- Bel mij LinkedIn- Deel deze vacature**Michele Stassen**Office Manager **Introductie**:Notre client est leader du marché dans la distribution de fournitures industrielles que ce soit dans la maintenance; la réparation ou la révision.Afin de renforcer leur site commercial; ils sont à la recherche d'un **Technical Customer...

  • Technical Customer Support Dutch Speaking

    il y a 1 semaine

    Antwerpen, Flandre, Belgique KGR Temps plein

    We are recruiting a technical customer support agent for an international company for their office in Barcelona (Spain)The role is based in SpainYour missions: Handle customer technical support queries through various channels in a timely manner Maintain client relationships through product support over the phone. Manage effectively all incoming incidents in...