Desktop Support Specialist

il y a 1 semaine


Bruxelles, Région de Bruxelles, Belgique H-Tech Supports Temps plein

Exp: 2+ years

Base Skill Set:

  • A+ Certification or equivalent experience
  • Good working knowledge of Active Directory
  • 2+ years' experience providing technical support in a fast paced and constantly changing environment up to executive management
  • Excellent customer service and communication skills including providing VIP support
  • Experience supporting large Windowsbased environments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 and O36
  • Support of End User for video conferencing
  • Support of mobile devices
Tasks

Duties & Responsibilities:


Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.


Duties shall include, but not be limited to:

  • Diagnosing and troubleshooting desktop system, printer and operating problems
  • Consulting and instructing users on hardware and software questions/issues
  • Collaborate with other IT Services Data Center and Network Infrastructure teams
  • Install, maintain and upgrade equipment and its associated infrastructure
  • Runs diagnostic tests to isolate system problems as well as proactive activities
  • Operating Systems Windows, OS-X
  • MS Office (Windows and knowledge of Mac) software
  • Experience with Remote Support technologies such as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
  • Hands on experience removing viruses and spyware using various tools (Windows)
  • Identifies, researches, and resolves technical problems including forming an RCA
  • Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window

Requirements:

Base Requirements

  • Excellent written and verbal communication and customer service skills with proven ability to work in fast paced environments
  • Commercial experience in an IT support technician role that includes 2 years of technical support experience in a hybrid Windows and MAC environment
  • Experience in working with a helpdesk operation, to include Windows and Mac clients
  • Selfstarter that is able to collaborate actively with others in a crossfunctional team
  • Proven attention to detail and high standards for quality
  • Excellent organizational/administrative/technical skills with agility to reprioritize as necessary
  • Skilled in documenting written troubleshooting steps and instructions
  • Business professional attire

Benefits:

we need dedicated engineer who is available for at least one year and more. with vaild work permit or ID Card
  • Desktop Support

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Sharp Brains Ltd Temps plein

    Title: Desktop SupportLocation: Braine-l'Alleud, Belgium 24 years of experience in Onsite support Knowledge and experience on windows 7 OS Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Support, Manage,...

  • Desktop Support

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Sharp Brains Ltd Temps plein

    Desktop Technician will provide day to day local Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs remedial repairs on Desktops, laptops, printers and any other...

  • Desktop Support Specialist

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Fragomen Temps plein

    Job DescriptionDesktop Support Specialist - Brussels This role will require occasional travel to our Paris & Amsterdam offices._About us:Fragomen is the world's leading exclusive provider of immigration services. With more than 50 offices worldwide, we provide immigration services in more than 170 countries. For over 60 years, we have provided strategic...

  • Desktop Support Technician

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Linear International LTD Temps plein

    Experience: Minimum of 2 years of experience in a technical support role. A+ Certification or equivalent experience.Base Skill Set: Good working knowledge of Active Directory. Experience providing technical support in a fastpaced environment, up to executive management level. Excellent customer service and communication skills, including VIP support....

  • Desktop Support

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Talencia Consulting Temps plein

    ContextWe are actively searching a Desktop Support (2nd line to 3rd line) for a renowned client Based in Brussels.Our customer is located in the center of Brussels.Location: Brussels (centre)Duration: Long termHomeworking: /Tasks:To set up and install workstations, laptops, and peripherals like keyboards, monitors, and other accessories.To install software...


  • Bruxelles, Région de Bruxelles, Belgique Latham & Watkins Temps plein

    Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and...


  • Bruxelles, Région de Bruxelles, Belgique Latham & Watkins Temps plein

    Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service.We are driven by our core values: respect, innovation, and...


  • Bruxelles, Région de Bruxelles, Belgique Latham & Watkins LLP Temps plein

    About Latham & Watkins:Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service.We are driven by our core values: respect,...

  • Support Specialist

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Pauwels Consulting Temps plein

    Pauwels consulting is searching for a Support Specialist. Are you that one-of-a-kind Support specialist that dares to take on challenging projects at our clients? Then do read onAt Pauwels Consulting, we don't just mix and match our consultants with different projects, but we actively pursue career and personal growth for every single one of our...

  • Support Specialist

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique beBee Professionals Temps plein

    Offre d'emploi : Support Specialist chez beBee Professionals à BruxellesbeBee Professionals recherche un Support Specialist pour rejoindre son équipe à Bruxelles.Le Support Specialist sera responsable de fournir un soutien technique et des services de qualité aux clients et aux utilisateurs de beBee Professionals. Il devra également s'assurer que les...

  • IT Support Technician

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique ESP Global Temps plein

    100% onsite role in Brussels, Belgium Fluent in Dutch and French language 2 years of Desktop support/IT Support experienceIT Support Engineer for French & Dutch speakers - Brussels, BelgiumWe are a managed service provider for IT support and infrastructure solutions where we support clients, worldwide. Working as the IT Support you will represent ESP in...

  • IT Support

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Sharp Brains Ltd Temps plein

    Job Description - Deskside SupportThe Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution.Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals.Handle basic issues related to network end-user...

  • System Support Specialist

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique beBee Professionals Temps plein

    Offre d'emploi : Spécialiste en Support Système - BruxellesbeBee Professionals est à la recherche d'un Spécialiste en Support Système pour rejoindre son équipe à Bruxelles.Le candidat idéal devra avoir une solide expérience dans le support et la maintenance des systèmes informatiques, ainsi qu'une connaissance approfondie des systèmes...

  • IT Support Specialist

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique BCIC Swiss Temps plein

    Position Responsibilities:a) Provide first/second level contact and problem resolution for customer issues.b) Work with Third Party Vendors to remediate complex AV issues as needed.c) Provide timely communication on issue status and resolution.d) Maintain ticket updates for all reported incidents.f) Should have basic knowledge of Mac operating system, to...


  • Bruxelles, Région de Bruxelles, Belgique Baker McKenzie Temps plein

    Role Purpose***Senior Analyst, On-site IT Support manages all procedures related to the identification, prioritisation, and resolution of end user requests, including the monitoring, tracking, and coordination of on-site IT support functions. The Senior Analyst will also contribute to problem resolution by giving in-person, hands-on support to end users at...


  • Bruxelles, Région de Bruxelles, Belgique bakermckenzieuk Temps plein

    Position's PurposeOn-site IT Support Senior Analyst manages all procedures related to the identification, prioritisation, and resolution of end user requests, including the monitoring, tracking, and coordination of on-site IT support functions. The Senior Analyst will also contribute to problem resolution by giving in-person, hands-on support to end users at...

  • IT Support Specialist

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Experis Temps plein

    Location:**BRUXELLES****#23660**Spécialiste en Support InformatiqueRejoins une équipe dynamique et innovante au cœur du secteur du bâtiment, où chaque jour offre de nouveaux défis excitants En tant que Spécialiste en Support Informatique, tu seras le maître de notre réseau informatique, garantissant une expérience optimale pour notre équipe. Ton...


  • Bruxelles, Région de Bruxelles, Belgique Workset GmbH Temps plein

    Bilingual English - Dutch IT support neededWorkSet is a leading IT support company based in Germany, providing level one to level three desktop support services to businesses worldwide. With a track record of successful projects completed in several countries, we offer comprehensive IT solutions, from dispatching technicians to full-time project management....


  • Bruxelles, Région de Bruxelles, Belgique ENGIE GLOBAL BUSINESS SUPPORT Temps plein

    Requisition ID: Location: BRUXELLES, BE, 1000ENGIE Global Business Support Finances is looking for a:Transfer Pricing Tax Specialist (H/F/X)ENGIE Global Business Support (GBS) is the entity exclusively in charge of ENGIE's support functions. A genuine shared service center, offering various support services to the Group's entities, ENGIE GBS comprises a...

  • Attorney Support Specialist

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Latham & Watkins Temps plein

    The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. The Attorney Support Specialist is an integral part of Latham's Attorney Support team. This role will be responsible performing a variety of secretarial duties...