Desktop Support Technician

il y a 1 semaine


Bruxelles, Région de Bruxelles, Belgique Linear International LTD Temps plein

Experience:

  • Minimum of 2 years of experience in a technical support role.
  • A+ Certification or equivalent experience.

Base Skill Set:

  • Good working knowledge of Active Directory.
  • Experience providing technical support in a fastpaced environment, up to executive management level.
  • Excellent customer service and communication skills, including VIP support.
  • Experience supporting large Windowsbased environments with emphasis on Win 7 OS, Office 2010, Win 8, and O36
  • Advanced knowledge of Microsoft Office suite.
  • Support experience for video conferencing units.
  • Support of mobile devices.

Duties & Responsibilities:

  • Diagnose and troubleshoot desktop systems, printers, and operating problems.
  • Consult and instruct users on hardware and software questions/issues.
  • Collaborate with other IT Services teams for enduser break/fix and support functions.
  • Install, maintain, and upgrade equipment and associated infrastructure.
  • Run diagnostic tests to isolate system problems and perform proactive activities.
  • Provide support for operating systems such as Windows and OS-X.
  • Support MS Office on both Windows and Mac platforms.
  • Experience with Remote Support technologies (e.g., Remote Desktop, Apple Remote Desktop, VNC).
  • Handson experience removing viruses and spyware using various tools (Windows).
  • Identify, research, and resolve technical problems, including forming Root Cause Analysis (RCA).
  • Document, track, and monitor problems to ensure timely resolution within SLA windows.

Base Requirements:

  • Excellent written and verbal communication skills with proven ability to work in fastpaced environments.
  • Minimum 2 years of technical support experience in a hybrid Windows and MAC environment.
  • Experience in working with a helpdesk operation, including Windows and Mac clients.
  • Selfstarter with the ability to collaborate actively in a crossfunctional team.
  • Proven attention to detail and high standards for quality.
  • Excellent organizational, administrative, and technical skills with agility to reprioritize as necessary.
  • Skilled in documenting written troubleshooting steps and instructions.
  • Business professional attire.

Job Type:
Temporary contract

Salary:
€30.00 per hour

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Overtime
  • Weekend availability

Ability to Relocate:

  • 1000 Brussels: Relocate before starting work (required)

Work Location:
In person
  • Desktop Support

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Sharp Brains Ltd Temps plein

    Desktop Technician will provide day to day local Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Should have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs remedial repairs on Desktops, laptops, printers and any other...

  • Desktop Support

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Sharp Brains Ltd Temps plein

    Title: Desktop SupportLocation: Braine-l'Alleud, Belgium 24 years of experience in Onsite support Knowledge and experience on windows 7 OS Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Support, Manage,...

  • Desktop Support Specialist

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique H-Tech Supports Temps plein

    Exp: 2+ yearsBase Skill Set: A+ Certification or equivalent experience Good working knowledge of Active Directory 2+ years' experience providing technical support in a fast paced and constantly changing environment up to executive management Excellent customer service and communication skills including providing VIP support Experience supporting large...

  • IT Support Technician

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique ESP Global Temps plein

    100% onsite role in Brussels, Belgium Fluent in Dutch and French language 2 years of Desktop support/IT Support experienceIT Support Engineer for French & Dutch speakers - Brussels, BelgiumWe are a managed service provider for IT support and infrastructure solutions where we support clients, worldwide. Working as the IT Support you will represent ESP in...

  • Desktop Support

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Talencia Consulting Temps plein

    ContextWe are actively searching a Desktop Support (2nd line to 3rd line) for a renowned client Based in Brussels.Our customer is located in the center of Brussels.Location: Brussels (centre)Duration: Long termHomeworking: /Tasks:To set up and install workstations, laptops, and peripherals like keyboards, monitors, and other accessories.To install software...


  • Bruxelles, Région de Bruxelles, Belgique Workset GmbH Temps plein

    Bilingual English - Dutch IT support neededWorkSet is a leading IT support company based in Germany, providing level one to level three desktop support services to businesses worldwide. With a track record of successful projects completed in several countries, we offer comprehensive IT solutions, from dispatching technicians to full-time project management....

  • IT Helpdesk Support

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique TechPeople Managed Services LTD Temps plein

    The Band - Desktop Technician will provide day to day localPosition Responsibilities and FunctionsProvide first/second level contact and problem resolution for customer issues.Work with Third Party Vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported...

  • Desktop Support Specialist

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Fragomen Temps plein

    Job DescriptionDesktop Support Specialist - Brussels This role will require occasional travel to our Paris & Amsterdam offices._About us:Fragomen is the world's leading exclusive provider of immigration services. With more than 50 offices worldwide, we provide immigration services in more than 170 countries. For over 60 years, we have provided strategic...

  • IT Support Technician

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Synergy Global IT Services Temps plein

    It could be the perfect moment to pursue your career in Information Technology. If you are passionate about improving yourself, we are ready to support you during your journey.IT Support Technician must have:Fluent English,Passion for career in ITIT Support Technician is needed to have:Work/Residence Permit in BelgiumIT Support Experience,Location:...

  • IT Support

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Sharp Brains Ltd Temps plein

    **Desktop Technician will provide day to day localPosition Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Should have basic...

  • Onsite Support Technician

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Ekipi Temps plein

    Ekipi Notre client a été fondé en 1994 et promeut la transformation digitale en entreprise avec un focus sur la qualité des services et solutions proposés.Il offre un support à ses client et agit comme interface entre IT et les utilisateurs finaux.**Mission**:Afin de servir au mieux les clients finaux, 2 nouvelles fonctions de **Onsite Support...

  • IT Support Engineer

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique CTG Temps plein

    CTG Belgium is looking for Experienced IT Support Engineers to strengthen our Support Team for projects in the regions Antwerp, Brussels and Ghent. Our Support Team, a solution-focused group of highly skilled technicians, is active in classical ITIL support environments as well as in DevOps oriented teams.Depending on your own ambitions and interests, you...

  • Service Desk Technician

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Uni Systems Temps plein

    At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Service Desk Technician to join our UniQue team in BrusselsWhat will you be bringing to the team? Troubleshoot and resolve software and hardware issues in a broad range of IT products and services including (but not limited to)...

  • Service Desk Technician

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Uni Systems Temps plein

    At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Service Desk Technician to join our UniQue team in BrusselsWhat will you be bringing to the team?Troubleshoot and resolve software and hardware issues in a broad range of IT products and services including (but not limited to)...

  • Technician (Service Desk)

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Enterpryze Consulting Ltd. Temps plein

    **Technician (Service Desk)- Working Location:Brussels, Belgium**- Security Clearance: NATO Secret**- Language:High proficiency level in English language**EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Mandatory previous IT Service Desk experience (1st level support) Mandatory previous experience in NATO environments, preferably in NATO...

  • IT Support

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Sharp Brains Ltd Temps plein

    Job Description - Deskside SupportThe Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution.Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals.Handle basic issues related to network end-user...

  • IT Technician

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Sharp Brains Ltd Temps plein

    Responsibilities:1) Desktop Support Engineer provides Break Fixes, fault diagnosis, and resolution.4) Provide first/second-level contact and problem resolution for customer issues.5) Work with vendors to remediate complex AV issues as needed.6) Provide timely communication on issue status and resolution.7) Maintain ticket updates for all reported...

  • End User Device Manager

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Syensqo Temps plein

    Solvay is a science company whose technologies bring benefits to many aspects of daily life. Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science. In a world facing an ever-growing population and quest for...

  • Datacenter Technician

    il y a 1 semaine


    Bruxelles, Région de Bruxelles, Belgique Microsoft Temps plein

    Microsoft Data Center Technician Microsoft CO+I delivers core infrastructure technologies for various Microsoft online services such as Xbox, Bing, and Microsoft Azure. The team focuses on employee growth, offering diverse training programs, career opportunities, and professional certifications. With a global presence in 32 countries, Microsoft manages a...


  • Bruxelles, Région de Bruxelles, Belgique bakermckenzieuk Temps plein

    Position's PurposeOn-site IT Support Senior Analyst manages all procedures related to the identification, prioritisation, and resolution of end user requests, including the monitoring, tracking, and coordination of on-site IT support functions. The Senior Analyst will also contribute to problem resolution by giving in-person, hands-on support to end users at...