Senior Market Sales Manager/director
il y a 1 semaine
Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries.
The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.People are at the core of our business success and future.
Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time.
Together, we make Every Moment Matter.We are now looking for a
Senior
Market Sales Manager/Director to join our dynamic team here at Radisson Hotel Group
We focus on you as a person, your skills, talents, and passion - not only on your resume. Because mindset is what it's all about. And you can grow the rest with us. That's a promise
We aim to be as good a place to work as we are to stay.
That is why we offer a competitive compensation and benefits package, which includes:
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our "We grow talent, talent grows us" culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Growth and development opportunities within the Radisson Hotel Group
- Complimentary meal on duty in the staff canteen
Key Responsibilities:
- Responsible for reactive and proactive account and segment sales (with focus on government/association/corporate) to maximize total revenue for the Brussels hotels. Ensuring both properties and company standards are attained and adhered to be based on a full account management principle, responsible for overall proactive sales deployment locally and internationally (key source market).
- Support the development of the hotels positioning within the market and be the voice of the client to help shape up the longterm positioning strategy of the hotels.
- You take ownership of your market: you think about new business opportunities, customer needs, market trends, competitor practices, to develop a relevant sales strategy with the support of your line Manager. You work in close cooperation with the Brussels hotel teams, Revenue and M&E department to achieve goals together.
- Engaging in national/international sales activities, workshops, tradeshows,to showcase Brussels hotels. Travel within Brussels and Belgium is required with a minimum of international travel on a monthly or bimonthly base.
- Direct support to the Country Director of Sales with regards to reporting, making/ interpret analyses, engagement with weekly hotel and ASO calls in order to align with all departments on area and hotel's performances, daily support of the sales team (with focus on the corporate segment)
- Working proactively to maximize client satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
- Develops and implements strategies (based on Account Development Plans) where key sales metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets (tools such as SAP sales cloud, Travel Click, Lanyon, ). Analyzes hotel market share reports and month end reports to make recommendations to maximize results.
Requirements:
- Proven experience in a sales position within the hotel industry
- Experience (35y) required on the Brussels market and in the corporate, government/association segments
- Strong customer development and relationship management skills
- Strategic planning skills demonstrates the ability to develop and implement successful sales strategies for multiple hotels
- Ability to evaluate business trends and modify business strategies accordingly
- Ability to execute against the strategy and drive results
- Excellent selling skills with an handson approach, a Yes I can mindset and the ability to find creative solutions, offering advice and recommendations (by using the Trusted advisor/counsellor's approach)
CAREERS
- Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world's largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.INDEXECINDUS
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