Customer Care Specialist

il y a 2 semaines

Brasschaat, Flandre, Belgique beBee Professionals Temps plein
Offre d'emploi : Spécialiste du Service à la Clientèle à Brasschaat

beBee Professionals est à la recherche d'un Spécialiste du Service à la Clientèle pour rejoindre son équipe à Brasschaat.

Le candidat idéal devra avoir une excellente connaissance des produits et services de l'entreprise, ainsi qu'une bonne compréhension des processus et des systèmes informatiques. Il devra également être capable de communiquer efficacement avec les clients et de résoudre leurs problèmes de manière professionnelle et courtoise.

Les principales responsabilités du Spécialiste du Service à la Clientèle comprennent :

- Répondre aux demandes des clients par téléphone, par courrier électronique et par chat en ligne
- Fournir des informations sur les produits et services de l'entreprise
- Résoudre les problèmes des clients et fournir des solutions
- Gérer les plaintes des clients et les résoudre de manière appropriée
- Fournir des informations sur les politiques et procédures de l'entreprise
- Maintenir des dossiers à jour et enregistrer les informations des clients

Le candidat doit avoir une excellente maîtrise de la langue française et une bonne connaissance de l'anglais. Une expérience préalable dans le service à la clientèle est un atout.

Si vous êtes intéressé par ce poste, veuillez postuler sur beBee. Nous attendons avec impatience votre candidature

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