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Manager, PSG IT
il y a 2 semaines
Minimum Requirements/Qualifications:
Bachelor's Degree in Computer Science or equivalent. 5+ years of experience working with a team of IT professionals in a very fast-paced, large company environment. Demonstrated experience in managing a multi-lingual and multi-cultural end user support function with a track record of achieving year over year efficiency gains. Experience of working in a regulated environment. Working knowledge of Good Manufacturing Practices (GMP) and Computers Systems Validation (CSV) is required. Prior experience with GMP and CSV, preferably within the pharmaceutical industry is a strong plus.Knowledge, Skills, Abilities:
Broad knowledge of application software, desktop support and IT security required, including demonstrated experience in interpreting business needs and translating them into support services. Ability to work in a team structure, make decisions, solve problems, communicate inside & outside the organization, and analyse, plan, organize and prioritize work Ability to work in a highly matrixed environment, inclusive of conflict resolution. Capacity to make decisions or recommendations based on area of assigned responsibility. Uses good judgement in gathering input for decisions. Ability to quickly understand and adjust to changing business needs. Strong negotiating and influencing skills. Strong management skills and understanding of project management lifecycle. Strong English and French, written and verbal communication skills. Strong customer service/relationship building skills.-
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